Teams at HiBob TEST

Own expansion, upsell, cross-sell, and renewal opportunities across approximately 200 existing SaaS accounts. Manage the full sales cycle from discovery through negotiation and close, build consultative customer relationships, identify whitespace, forecast pipeline, and generate new ARR. Partner with Customer Success Managers and Sales Engineers while using structured sales methodologies and CRM tools to manage complex opportunities.

Manage a portfolio of mid-market SaaS accounts, driving product adoption, retention, customer satisfaction, and business outcomes. Build account relationship frameworks, lead status calls and business reviews, monitor account health, mitigate churn, identify expansion opportunities, and maintain executive stakeholder relationships. Act as the customer advocate while collaborating with Product, Development, Marketing, and Sales teams.

Engage inbound prospects through phone and email, qualify business needs and buying readiness, answer initial product questions, schedule discovery meetings for Account Executives, maintain accurate CRM records, follow up with leads, and collaborate with Marketing and Sales to improve lead quality, messaging, and conversion.