Jobs at Jibble

Own expansion and renewal opportunities across approximately 200 existing SaaS accounts. Responsibilities include identifying customer needs and whitespace, managing upsell and cross-sell opportunities, leading the full commercial sales cycle, negotiating contracts, forecasting pipeline, and partnering with Customer Success Managers and Sales Engineers. The role requires consultative selling, portfolio management, renewal expertise, and use of structured sales methodologies and CRM tools.

Manage a portfolio of mid-market SaaS accounts focused on adoption, usage, retention, and customer satisfaction. Build account relationship frameworks, conduct status calls and business reviews, assess customer health, mitigate churn, identify growth opportunities, and maintain strategic stakeholder relationships. Act as a trusted advisor and customer advocate while collaborating with Product, Development, Marketing, and Sales teams to achieve customer business goals and net retention targets.

Respond to inbound inquiries, qualify prospects, understand their business needs, and schedule discovery meetings with Account Executives. Educate prospects about the HRIS platform, answer initial questions, maintain accurate CRM records, follow up with leads, and collaborate with Marketing and Sales to improve lead quality, messaging, handoffs, and pipeline conversion.

The Partner Marketing Manager will build and grow HiBob’s North American partner ecosystem. Responsibilities include partner acquisition, engagement and activation, co-marketing programs, demand generation, pipeline development, campaign execution, stakeholder coordination, budgeting, performance measurement, and ROI optimization. The role partners closely with Sales, Partner Management, Demand Generation, Product Marketing, Creative, Content, Events, and Marketing Operations teams.

Leads, coaches, and develops an outbound BDR/SDR team responsible for pipeline generation. The manager sets goals, drives accountability, provides live call coaching, optimizes outbound strategies and workflows, monitors performance metrics, and improves lead conversion. The role partners with Marketing, Sales, RevOps, and Enablement, manages sales technology adoption, supports forecasting, and fosters an inclusive, high-performing team culture.

Prospect and nurture target accounts through outbound calls, email, and other communications. Identify decision-makers, assess buying readiness and timelines, develop business relationships, and generate new business opportunities. Collaborate with Marketing on campaigns, track prospect information and metrics in sales systems, and contribute to the company's revenue funnel.

Provides end-to-end US payroll support for multiple clients in a managed services environment. Responsibilities include high-volume payroll processing, compliance reviews, discrepancy resolution, client onboarding, data validation, process improvement, issue escalation, and communication with clients and internal teams. The role also supports training junior team members and requires EST availability.

Leads AMER integrated marketing campaigns from strategy through execution, localizing global initiatives, developing regional content, and partnering with Sales and BDR teams to drive pipeline. Manages campaign timelines, stakeholders, follow-up plans, customer advocacy, expansion campaigns, market research, reporting, and performance optimization. Uses buyer insights and campaign data to improve conversion, revenue impact, and investment decisions across the full buyer journey.

Drive full-cycle enterprise sales across the Americas, including prospecting, qualification, consultative selling, negotiation, and closing with organizations of 1,000+ employees. Build relationships with HR and executive stakeholders, generate pipeline through outbound and partner channels, collaborate with Sales Engineering and Customer Success, maintain accurate Salesforce forecasts, and represent HiBob at industry events.

Leads HiBob’s global revenue marketing organization, owning pipeline strategy, regional and field marketing, digital growth, lifecycle programs, segmentation, investment allocation, sales alignment, and team development. The VP will build a predictable, efficient revenue engine across eight geographies, optimize marketing performance and customer growth, and partner with executive leadership on revenue, CAC, conversion, and payback decisions.

Lead global partner operations by designing and scaling onboarding, enablement, program frameworks, governance, processes, benchmarks, and KPIs. Coordinate with RevOps, partner marketing, service delivery, and partner managers to ensure consistent GTM execution. Track partner performance, identify inefficiencies, and drive data-informed improvements across the full partner lifecycle, from recruitment through delivery and revenue.

Manage and develop an outbound SMB sales team, drive prospecting and full-cycle sales execution, achieve revenue quotas, maintain accurate Salesforce forecasts and pipelines, and build relationships with prospects, influencers, consultants, and partners. The role also involves coaching Account Executives, communicating sales initiatives, leading HR technology conversations, and sharing market and competitive insights with cross-functional teams.

Leads customer growth across the Americas by managing Account and Renewal Managers, owning retention and expansion targets, improving NRR and ARR, and driving scalable sales strategies. Responsibilities include coaching teams, optimizing renewals, developing expansion opportunities, maintaining Salesforce and Clari forecasting rigor, applying MEDDPICC, and partnering cross-functionally to reduce churn and increase customer value.

Own the global marketing strategy for HiBob’s technology partner ecosystem and marketplace. Develop joint positioning, integrated go-to-market campaigns, demand-generation programs, regional activation, partner prioritization, and performance measurement. Translate technical integrations into compelling customer stories while coordinating Product, Sales, Marketing, and regional teams. Use pipeline, engagement, adoption, and ROI data to guide investment decisions and drive partner-sourced growth across North America, EMEA, and APJ.

Manage HiBob’s end-to-end RFP and proposal response process, coordinating multiple concurrent projects and cross-functional stakeholders. Develop compelling proposal content, maintain response repositories and sales enablement materials, and use AI tools to improve efficiency. Partner with sales, product marketing, finance, security, legal, and other teams to gather accurate information. Identify process improvements, monitor market and customer trends, support product launches, and advise GTM leaders on proposal strategy and tools.

Leads HiBob’s Americas Customer Growth organization across account management and renewals. Owns expansion ARR, renewal uplift, NRR, forecasting, pipeline creation, quota attainment, and commercial performance across the US, Canada, and Latin America. Builds scalable Hunt and Harvest motions using customer signals, AI, automation, tiering, and repeatable playbooks. Coaches managers and teams, develops executive customer relationships, and partners cross-functionally with Sales, Customer Success, RevOps, Marketing, Product, Finance, Legal, and Deal Desk.

Partners with Account Executives and cross-functional teams to deliver tailored technical demonstrations, conduct consultative discovery, explain integrations and security concepts, identify technical blockers, and connect SaaS capabilities to customer business outcomes. The role also incorporates customer feedback, data-driven insights, industry trends, and emerging technologies to improve sales effectiveness and support revenue growth.

Leads HiBob’s end-to-end marketplace strategy, operating model, roadmap, partner ecosystem, developer participation, customer adoption, and monetization. Manages marketplace program managers and collaborates across Product, Engineering, Partnerships, Marketing, Sales, Customer Success, Finance, and Legal. Responsibilities include scaling integrations, improving APIs and developer experience, establishing governance and performance metrics, enabling solution creators, and developing commercial models such as referrals and revenue sharing.

Provides advanced technical support for SaaS customers, investigating complex issues, troubleshooting integrations and APIs, managing escalations, and coordinating with Engineering. Delivers consultative support to Premium customers, communicates clearly across channels and time zones, mentors teammates, improves support processes, creates Help Center content, and contributes to customer and team KPIs.

Build and grow technology partnerships that generate referrals, co-sell opportunities, pipeline, and revenue. Recruit and onboard partners, develop joint go-to-market plans, enable sales teams, coordinate shared deal strategies, and collaborate with Product and R&D on integration opportunities. The role requires translating technical capabilities into commercial value, aligning cross-functional stakeholders, and tracking partner performance across pipeline, revenue, and engagement metrics.