Teams at Microvision

Provide Tier 1-3 IBM TRIRIGA help desk support, triage and resolve tickets, maintain user profiles/configurations, develop and deliver end-user training, create and update online help/documentation, participate in status reporting, and provide occasional on-site support while working remotely on Eastern Time hours.

Provide TRIRIGA implementation and configuration expertise for enterprise facilities management solutions. Design solutions, develop FRDDs, produce documentation and test cases, support stakeholders and development teams, troubleshoot, and deliver projects on time within cloud and federal security environments.

Lead design, development, integration, configuration, and operational support of IBM TRIRIGA in a federal environment. Perform administration, upgrades, reporting, testing/UAT, performance tuning, security remediation, cloud/container deployment, backups, change control, and communicate solutions to stakeholders.