Teams at Total Logistics

Provides customer service and technical product support to homeowners and plumbers through phone, email, and social media. Troubleshoots water filtration product installation, maintenance, usage, orders, and account concerns. Enters and expedites orders, checks SAP inventory and pricing, resolves disputes, maintains product expertise, and identifies cross-selling opportunities. The role also supports training and customer experience initiatives while working remotely from Fort Worth, Texas.

Lead national sales strategy and execution for the drains product portfolio. Drive revenue, market share, and key account relationships; manage and coach sales teams and reps; develop forecasts, channel programs, and go-to-market plans; collaborate cross-functionally and travel extensively to support customers and growth initiatives.

Sell IoT-enabled water management hardware and SaaS to commercial real estate customers across Texas. Develop territory strategy, generate pipeline, deliver demos and proposals, manage CRM forecasting, collaborate with engineering and project teams, and support deployments with frequent travel.