Teams at Troocost

Drive new business and revenue growth by hunting and closing opportunities within law firms. Build relationships with decision-makers, manage complex sales cycles, conduct market research, deliver consultative presentations and demos, negotiate contracts, and represent the company at industry events.

Leads a cloud network engineering team responsible for designing, implementing, securing, and maintaining Azure, hybrid, and on-premises network infrastructure. Oversees architecture, connectivity, reliability, incident response, automation, observability, security, compliance, and vulnerability remediation. Manages team performance, prioritization, hiring, mentoring, and on-call rotations while collaborating with Cloud, DevOps, Security, and application teams. Communicates network strategy and risks to IT leadership and supports high-availability environments.

Leads a team of Salesforce business analysts and administrators supporting Salesforce and PEGA applications. Oversees configuration changes, user support, reporting, dashboards, workflows, data quality, production support, training, change management, and platform adoption. Partners with development and service leadership on analytics, process improvements, KPIs, project priorities, and build-or-buy decisions. Manages team performance, stakeholder relationships, operational procedures, and service delivery.