Jobs at TroonDx

Own and optimize GitLab's self-serve funnel end-to-end (signup, trial, activation, monetization). Use product and event data to identify growth opportunities, run experiments, define success metrics, and partner with Engineering, Design, and Data to ship measurable improvements. Lead a small autonomous team and connect roadmap decisions to customer and revenue outcomes.

Lead and grow the Revenue Analytics team to deliver sales and customer lifecycle insights. Build forecasting, pipeline, capacity, predictive models, and customer lifecycle analytics. Drive analytics roadmap, data governance, executive reporting, and AI/BI solutions to improve sales productivity, retention, expansion, and revenue planning across GTM functions.

Support and maintain the revenue tech stack and related workflows, troubleshoot and provision user access, coordinate vendors, identify and implement integration and automation improvements, build reporting and dashboards, document processes, and partner cross-functionally to improve tool adoption and efficiency in a fully remote environment.

Guide technical discovery, design solutions, run proofs of value, and drive technical evaluations for GitLab's AI-powered DevSecOps platform. Advise customers on CI/CD, security, cloud, and platform adoption; collaborate with sales and product teams; mentor other architects; and provide field feedback to influence product roadmap and enable multi-team transformation.

Lead sales strategy analysis for Americas: forecast and pipeline analysis, capacity planning, territory carving, quota setting, ad hoc reporting, and executive presentations to inform go-to-market decisions and improve forecast accuracy and pipeline coverage.

Own end-to-end renewal lifecycle for a portfolio of SaaS customers: develop renewal strategies, prepare proposals, negotiate contracts, forecast and maintain pipeline, surface and mitigate churn risk, drive upsell opportunities, and collaborate with Sales, Customer Success, Finance, Legal, and Product to ensure timely renewals.

Build and maintain agentic workflow components and integration surfaces to ensure features ship across GitLab platforms. Evolve platform requirements schema and validation tooling, collaborate with platform teams, write tests and documentation, and evaluate agentic-workflow behavior and observability.

Quota-bearing Commercial Account Executive managing named mid-market accounts (250-3,999 employees). Build pipeline, prospect and close new business, drive adoption, avoid churn, forecast accurately, collaborate cross-functionally, engage partners, contribute to sales process improvements, and represent customer feedback to product.

Design and implement backend systems and agentic workflows that evaluate platform readiness across GitLab deployment platforms. Build schema-driven knowledge bases, CI validation tooling, and integrations into issues, merge requests, and pipelines. Partner with platform teams to encode requirements, improve assessment accuracy, and mentor engineers on AI-driven automation and governance.

Operate at customer-facing, Staff-level engineering to diagnose and resolve high-impact adoption blockers, contribute production-grade fixes/features to GitLab, drive AI adoption (Duo Agent Platform), produce reusable guidance and thought leadership, and coordinate cross-functional teams to stabilize strategic customers without creating permanent dependency.

Sell GitLab to mid-market named accounts in the US East region. Own a book of business: prospect, build pipeline, forecast, close new business, drive adoption and retention, collaborate with partners and cross-functional teams, contribute to wins/losses analysis, and use MEDPICC and Command of the Message. Regular travel to customer meetings required.

Support Engineer embedded in Engineering to troubleshoot customer issues across Self-managed and GitLab.com environments. Duties include Linux administration, debugging, reproducing and writing bug reports, contributing code and docs, collaborating with Product and Engineering, on-call rotations, and improving support tooling and processes.

Sell GitLab's AI-powered DevSecOps platform to strategic enterprise accounts in the U.S. Southeast. Build and execute account plans, lead complex multi-stakeholder sales cycles, coordinate cross-functional teams, drive net ARR growth and expansions, forecast pipeline, and deliver customer-facing proposals to establish long-term partnerships.

Drive partner-sourced pipeline across EMEA by recruiting, enabling, and activating partners (distributors, resellers, hyperscalers). Build repeatable partner-led campaigns, account mapping, event strategies, and automated partner engagement to accelerate marketplace transactions and measurable Scale growth. Collaborate with account executives, field marketing, and regional sales leadership and provide forecasting and partner impact reporting.

Design, build, and maintain people analytics reporting and dashboards; write advanced SQL and build analytical data models; apply statistical methods (regression, forecasting, hypothesis testing, survival analysis); lead survey design and analysis; collaborate to automate workflows and incorporate AI; provide stakeholder-facing visualizations and insights; manage analytics intake and documentation.

Lead strategy, production, and delivery of GitLabs internal events (company-wide assemblies, AMAs, Kick-Off, virtual gatherings, occasional in-person summits). Own full event lifecycle: concept, budgeting, logistics, vendor management, production, and post-event analysis. Build scalable, accessible, inclusive experiences for a global remote workforce, partner with executives and cross-functional teams, measure event success, and explore event technologies (virtual/hybrid platforms and AI tools).

Own IT-specific SOX compliance as the ITGC/ITAC subject matter expert. Assess SOX readiness for systems and processes, maintain control documentation, lead walkthroughs and remediation, coordinate internal/external auditors, review SOC reports and testing, identify automation and AI opportunities, and partner with PMO and Internal Audit.

Own end-to-end SEC external financial reporting (10-K, 10-Q, 8-K, S-1), manage reporting calendar and earnings release process, drive disclosure quality and XBRL review, improve and automate reporting processes, prepare/review reconciliations and accounting schedules, ensure U.S. GAAP and SOX compliance, research technical accounting issues, and partner cross-functionally with Legal, FP&A, and Investor Relations.

Lead and execute technology audits across cloud (AWS, GCP), AI/ML, DevSecOps, and cybersecurity. Design and test IT general, application, and entity-level controls for SOX, manage audit lifecycle from planning to remediation, and use data analytics, automation, and generative AI to improve audit quality.

Lead GitLab's corporate and compliance legal function: set strategy, advise C-suite and Board on governance, securities, equity compensation and M&A; own SEC reporting; build and manage a global corporate legal team; implement AI-enabled legal workflows; manage outside counsel and cross-functional legal initiatives.