Teams at Coursera + Udemy - Multiple job board TEST

The Senior Revenue Operations Manager supports enterprise sales across the Americas by managing forecasting, pipeline analysis, performance reporting, CRM data quality, dashboards, business reviews, territory planning, and sales capacity analysis. The role partners with sales and cross-functional leaders to improve revenue performance, standardize processes, and implement AI-assisted workflows and automation. Candidates should have strong analytical, communication, Salesforce, spreadsheet modeling, and B2B SaaS revenue operations experience.

Manage U.S. and Canada benefits operations, including employee inquiries, enrollment corrections, reconciliations, vendor billing, audits, compliance filings, communications, and vendor relationships. The role supports Workday transactions, benefits system testing, process automation, open enrollment, regulatory compliance, and continuous improvement. It also partners with Legal, Finance, vendors, and advisors while handling confidential employee information and contributing to global benefits initiatives.

Own high-priority consumer portfolio growth opportunities from diagnosis through execution. Analyze performance, identify and prioritize investments, develop growth strategies, design experiments, and lead cross-functional teams across Product, Marketing, Content, Data, Finance, and Partner organizations. Drive measurable improvements in revenue, paid conversion, retention, and lifetime value while balancing short-term results with long-term learner and category growth.