Jobs at GitLab - TEST - GH API (EA YES)

Owns executive-level, cross-functional customer and revenue programs spanning go-to-market transformation, renewals, retention, product feedback, and strategic accounts. Converts executive direction into accountable workstreams, tracks portfolio health and business outcomes, identifies risks, influences senior stakeholders without direct authority, and recommends program changes using data. The role also establishes operating standards for a growing Programs function supporting the Chief Customer Officer.

Provides technical leadership for cross-team backend initiatives, modernizes monolithic and legacy systems, establishes architecture and engineering standards, and guides Go, Kubernetes, Rust, reliability, security, observability, and AI-assisted development practices. The role includes architectural decision-making, incident response, mentoring, technical debt reduction, and partnership with Product and Engineering leadership in a fully remote environment.

Partners with engineering and finance leaders to manage cloud and AI infrastructure expenses, forecasting, annual planning, month-end close, reconciliations, variance analysis, and financial modeling. Analyzes cloud billing and operational data, develops recommendations, automates finance workflows with AI tools, and communicates insights in GitLab’s distributed, asynchronous environment.

Build backend platforms and reusable tooling that enable engineering teams to independently perform performance testing, analysis, benchmarking, and optimization. Develop self-service workflows, documentation, templates, diagnostics, reporting, and AI-assisted engineering capabilities. Partner with development teams to integrate performance testing into development and release processes, generalize solutions for broad adoption, and provide expertise on complex performance challenges.

Leads sales enablement programs for GitLab’s Public Sector business across Federal, State, Local, and Education markets. Develops training, content, tools, job aids, and compliance guidance; partners with sales leadership and cross-functional teams; supports public-sector procurement and contracting processes; aligns enablement with product launches and events; and measures program effectiveness against business outcomes.

Supports Field Sales by applying go-to-market policies, resolving policy questions and disputes, maintaining documentation and data, and identifying process gaps. The role collaborates with operations, strategy, sales compensation, and sales systems teams to ensure consistent, scalable processes. It is an entry-level remote position requiring careful review, organization, communication, and policy administration skills.

Build and lead a globally distributed DevOps engineering team responsible for reliable platform capabilities and repository experiences. Hire, mentor, and develop engineers; guide architecture, technical delivery, security, performance, and maintainability; align roadmaps with product and design; improve asynchronous workflows and delivery execution; integrate AI tooling; and support operational health, reliability, and incident management.

Serve as a technical advisor to U.S. government customers during the GitLab sales cycle. Lead technical evaluations, demos, workshops, proofs of concept and value, proposals, audits, and deployment handoffs. Partner with sales and cross-functional teams to develop account strategies, customer success plans, and value stream assessments. Build stakeholder relationships, communicate technical and mission value, advocate for customers internally, and maintain expertise in GitLab, DevSecOps, cloud, automation, and modern software practices.

Serve as a technical advisor to U.S. government customers during the pre-sales process. Lead tailored demonstrations, workshops, proofs of concept, technical evaluations, proposals, and value assessments for GitLab’s DevSecOps platform. Collaborate with sales and cross-functional teams, develop customer success plans, advise stakeholders on technical and mission outcomes, support deployment handoffs, and relay customer insights to influence product strategy.

Source and engage passive candidates for sales roles across the AMER region, primarily Account Executives. Build diverse talent pipelines, map markets, screen candidates, and partner with recruiters and hiring managers. Maintain candidate data in recruiting systems, deliver a strong candidate experience, and continuously improve sourcing workflows and outreach strategies in a fully remote environment.

Provides executive-level technical advisory and pre-sales guidance to public sector customers on DevSecOps, application security, compliance, cloud platforms, and secure software delivery. Builds relationships with senior technology and security leaders, delivers thought leadership, supports government opportunities and standards discussions, partners with sales, marketing, and product teams, and translates field feedback into strategy and reusable technical content. This is a remote individual-contributor role without direct people management.

Leads GitLab’s Agentic Software Delivery product portfolio across continuous integration, artifact management, deployment, and observability. Owns the three-year strategy, business outcomes, adoption, retention, revenue, pricing, packaging, and investment decisions. Manages senior and principal product managers, partners with Engineering and go-to-market teams, and guides customers from manual software delivery processes toward safe, AI-driven workflows.

Design, build, and operate GitLab Orbit backend services in Rust across distributed, cloud-native environments. Improve Kubernetes deployments, infrastructure automation, observability, reliability, incident readiness, and multi-tenant performance. Develop graph query engines, indexing pipelines, cloud storage integrations, APIs, and MCP surfaces using systems such as S3, ClickHouse, and NATS. Own technical designs, production rollouts, troubleshooting, documentation, and cross-functional collaboration.

Leads a public sector Solutions Architect team supporting strategic sales opportunities. Responsibilities include hiring, coaching, performance management, technical pre-sales, customer solution evaluations, account strategy, cross-functional collaboration, KPI tracking, and selected customer engagements. The role combines people leadership with hands-on solution architecture, helping regulated and mission-driven organizations adopt GitLab’s DevSecOps platform securely and effectively.

Lead secure enterprise architecture and GitLab Professional Services implementations across AMER. Assess risks, design cloud and DevSecOps solutions, advise on deployment models, and migrate legacy CI/CD and application security tools. Support security scoping, statements of work, and pre-sales planning while coordinating cross-functional delivery. Mentor consultants, develop enablement materials, and advise customers on compliance frameworks, threat modeling, security scanning, zero trust, supply chain security, and AI/LLM risks.

Design and operate GitLab’s authorization systems across its Ruby on Rails monolith and next-generation Rust policy engine. Build fine-grained permissions for tokens, roles, users, and AI agents; secure GraphQL and REST APIs; refactor policy code; improve performance and reliability; and lead feature-flagged rollouts and migrations. Collaborate asynchronously with authentication, platform, AI, and modular-service teams while documenting technical decisions.

Drive enterprise sales growth across the Northeast by acquiring and expanding strategic accounts. Lead complex B2B software sales cycles, develop account plans, build C-level relationships, coordinate internal specialists and partners, guide customers through DevSecOps transformations, and manage forecasting, pipeline generation, negotiations, proposals, and long-term adoption.

Support the CFO through executive administration, complex calendar and travel management, meeting preparation, communications, expense processing, and follow-up tracking. Own operating cadences for the Office of the CFO, improve workflows, coordinate cross-functional priorities, and maintain accountability across leadership teams. Build trusted relationships while handling confidential information and using AI and productivity tools to improve execution.

Pioneers and scales autonomous agentic software development lifecycle capabilities across GitLab. Defines technical vision, identifies high-impact AI opportunities, leads production-adjacent experiments, designs agent architectures and safety controls, establishes evaluation frameworks, and drives adoption. The role partners across Engineering, Product, Infrastructure, Security, Reliability, and Data and ML teams to deliver secure, observable, resilient agentic workflows, mentor senior engineers, and convert proven internal patterns into customer-facing product capabilities.

Owns strategic sales growth across U.S. Federal Civilian agencies, from prospecting through rollout, adoption, and expansion. Develops account plans, manages complex sales opportunities, navigates federal procurement and FedRAMP requirements, builds executive relationships, delivers consultative proposals, maintains forecasts, and positions GitLab’s DevSecOps and AI capabilities against agency modernization and mission needs.