Jobs at GitLab - TEST - GH API (EA YES)

Own and coordinate cross-functional fraud and abuse prevention programs across Trust and Safety, Engineering, Product, Legal, Finance, and related teams. Translate abuse trends into prioritized requirements, business cases, defense measures, and measurable outcomes. Support AI-driven fraud detection, payment fraud controls, account verification, incident escalation, and risk reporting. Drive initiatives to completion without direct authority while balancing fraud prevention with legitimate-user experience.

Own the full new-logo sales cycle for GitLab, from prospecting and pipeline generation through closing and post-sale transition. Build territory plans, conduct executive discovery, manage complex multi-stakeholder opportunities, articulate value, and maintain accurate Salesforce records and forecasts. The role requires strong B2B SaaS sales experience, new business development expertise, consultative selling skills, executive communication, and proficiency with modern sales technologies.

Provides post-sales technical guidance to GitLab customers through consultations, webinars, hands-on labs, office hours, workshops, demos, and reusable content. Supports implementation and adoption across source code management, CI/CD, DevSecOps, and Agile Planning. Partners with Customer Success Managers, Account Executives, and Renewals Managers to translate technical capabilities into customer outcomes, advise on architecture and workflows, and support multiple customer engagements in a pooled model.

Leads GitLab’s Product, Sales, and Finance Data Science teams, directing strategy, prioritization, executive partnership, and business-impact programs. Manages managers and senior individual contributors, develops organizational standards for experimentation, causal inference, predictive modeling, and AI, and builds a high-performing data science culture. The role connects analytics and data science to product adoption, revenue growth, consumption, and executive decision-making while partnering with data and analytics engineering teams.

GitLab is hiring a remote Commercial Account Executive focused on selling its DevSecOps orchestration platform to organizations in the Netherlands. The provided posting contains placeholder text instead of detailed responsibilities, requirements, hiring process, or compensation information. The role supports GitLab’s global, remote workforce and includes benefits such as flexible paid time off, equity compensation, professional development funding, and parental leave.

Lead fullstack engineering for GitLab’s purchase experience, building Ruby on Rails and Vue.js features across checkout, subscriptions, promotions, billing, and CRM integrations. Set technical direction, mentor engineers, uphold quality and rollout standards, reduce architectural risk, participate in incident response, and partner with Product, Design, Billing, and Support to deliver reliable, secure, revenue-critical purchasing workflows.

Designs and operates secure endpoint and SaaS controls across GitLab’s remote workforce, emphasizing macOS. Responsibilities include endpoint hardening, Terraform and GitOps automation, security baselines, patching, software distribution, endpoint telemetry, detection improvements, and auditable change management across macOS, iOS, Windows, and Linux. The role partners with IT and security teams, mentors engineers, and serves as a senior escalation point for complex endpoint security issues.

Lead customer-facing security assurance for enterprise customers by addressing security, privacy, compliance, contract, questionnaire, RFP, and risk assessment requirements. Review and negotiate security clauses, advise Sales, Legal, Product, Procurement, and Engineering, develop security content and enablement materials, maintain Trust Center resources, support regulatory readiness, guide strategic initiatives, and mentor Security Assurance team members.

Leads complex, end-to-end technical programs across product, engineering, data, and security teams. Translates strategic vision into roadmaps, manages risks and dependencies, aligns executive stakeholders, coordinates distributed teams, and drives delivery from inception through scaled adoption. The role focuses on AI-powered DevSecOps, platform modernization, reliability, security, compliance, enterprise customer initiatives, and organizational transformation.

Own product strategy, roadmap, and business outcomes for GitLab.com and GitLab Dedicated. Lead platform reliability, scalability, operability, customer isolation, monetization, automation, self-service, disaster recovery, and geographic redundancy initiatives. Balance customer needs with operating costs and gross margin while developing P&L ownership. The role requires director-level product portfolio leadership, technical SaaS or cloud platform experience, commercial acumen, and the ability to influence cross-functional teams as a remote individual contributor.

Own the strategy, roadmap, experimentation program, launch production, information architecture, content governance, and performance metrics for GitLab’s high-traffic B2B website. Lead cross-functional collaboration across UX, content, product marketing, engineering, analytics, SEO, and localization. Use analytics, research, A/B testing, and AI-enabled workflows to improve conversions, pipeline, trial growth, content quality, and launch effectiveness.

Manage a portfolio of customers to drive adoption and measurable outcomes of the GitLab DevSecOps platform. Act as trusted advisor on Git, branching, SDLC, CI/CD, and DevSecOps best practices; run workshops and Centers of Excellence; translate product usage data into actionable recommendations; collaborate with Product, Engineering, Sales, and Services to improve satisfaction, retention, and expansion.

Owns renewal planning and execution for a portfolio of public sector customers. Develops account strategies, forecasts renewal outcomes using customer health and adoption data, coordinates with Sales and Customer Success, manages renewal risks, executes personalized outreach campaigns, and improves renewal workflows to drive retention and timely renewals.

Designs and owns digital customer journeys and service blueprints that drive retention, product consumption, and revenue. Defines customer actions, signals, interventions, channels, handoffs, content, metrics, and launch plans. Coordinates cross-functional teams through implementation, then partners with Digital Orchestration and Data/Insights teams to optimize live journeys. The role also establishes self-service, AI-assisted, and human-led experiences while improving journey standards and measuring conversion, customer recovery, time to value, and business impact.

Design and optimize digital customer journeys that drive adoption, retention, consumption, and revenue. Create service blueprints, journey specifications, handoffs, triggers, content requirements, and success metrics. Coordinate cross-functional teams to launch journeys, then measure conversion, customer recovery, time to value, retention, and revenue impact. Partner with orchestration, data, marketing, content, product, customer success, and operations teams while owning journey outcomes and continuous improvement.

Leads a North America-based team of Customer Success Managers, coaching team members and improving customer adoption, account health, satisfaction, advocacy, and renewals. Manages staffing, customer escalations, executive relationships, cross-functional collaboration, and process improvement. Partners with Sales, Product, Engineering, and Professional Services while coordinating distributed teams and supporting strategic customer outcomes.

Lead product strategy for tenant scale and unified deployment across GitLab.com, Dedicated, and future deployment models. Define platform requirements, tenant portability capabilities, and scalability priorities; partner with engineering and product teams to align distributed stakeholders. Conduct customer research, build investment cases, facilitate technical tradeoffs, and translate infrastructure complexity into actionable plans. Represent GitLab externally as a thought leader while coaching fellow product managers and guiding cross-team platform investments.

Lead VP-level and senior executive searches across corporate functions, partnering with C-suite leaders on search strategy, market mapping, assessment, selection, negotiation, and hiring. Build passive executive talent relationships, provide evidence-based guidance, manage confidential searches, and improve executive recruiting frameworks, tools, and processes. The role is remote-first and globally distributed.

Leads GitLab’s Database Excellence organization and sets the long-term direction for PostgreSQL and other application datastores. Owns database capacity, availability, reliability, sustainability, infrastructure costs, and platform strategy. Manages engineering leaders, develops staff engineers, oversees hiring and organizational design, sets objectives, manages budgets, guides cross-functional technical decisions, and serves as an escalation point for incidents. The role also advances self-managed upgrades, automation, observability, and database services across globally distributed teams.

The Associate Renewals Manager role supports GitLab’s customer renewal activities in France. The description provides limited role-specific responsibilities or qualifications, but the position likely involves managing customer renewals and supporting retention within GitLab’s remote organization.