Wootric

16 Total Employees
Year Founded: 2013

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Chicago, IL
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Wootric is modern software for measuring and boosting customer happiness. TRACK CORE CX METRICS with MICRO-SURVEYS THAT CUSTOMERS LOVE Track proven metrics like Net Promoter Score, Customer Satisfaction and Customer Effort Score with surveys inside your web and native mobile app, via email and via SMS. Wootric's always-on, customizable surveys provide a real-time, accurate measure of customer sentiment with off-the-charts response rates. AGGREGATE CUSTOMER FEEDBACK FROM ANY SOURCE INTO ONE DASHBOARD FOR AI-DRIVEN INSIGHTS Our machine learning algorithms auto categorize and assign sentiment so you can see trends and analyze by source or business driver. ALIGN COMPANY AROUND A SINGLE SOURCE OF CUSTOMER TRUTH Rigorous, lightweight approach that integrates with all of your systems of record. Start winning customers for life right away. Integrations with Salesforce, Gainsight, Slack, Zendesk, Intercom and more. Start winning customers for life ! We blog about winning customers for life: https://wootric.com/blog