Chief Financial Officer

About us

Our mission is simple: we help people. JustAnswer members enjoy round-the-clock access to 12,000+ verified Experts, including doctors, lawyers, tech support, mechanics, vets, home repair pros, and more. We connect customers with verified and vetted Experts to provide reliable answers at any hour and on any budget, democratizing professional services.  Since 2003, JustAnswer has helped 10 million customers across 196 countries. JustAnswer is based in the Presidio and backed by Charles Schwab, Crosslink Capital, and Glynn Capital Management. 

Our culture  

Our hiring criteria: Smart. Fun. Get things done. We love what we do and celebrate our success together with regular happy hours, team offsites and amazing holiday parties (think renting out an island, taking over an arcade and cruising around the Bay on a chartered yacht). Perks include team lunches, delivered-to-your-home snack boxes, monthly tech allowance, medical/dental/vision, 401K with matching, access to JustAnswer's 12,000+ verified Experts, and more.  Best of all, you get to work at a hot company that’s (drum roll, please) profitable! 

About The Role

JustAnswer is looking for a public company Chief Financial Officer to drive financial and strategic leadership at our rapidly growing business. You are a passionate, entrepreneurial and financially-disciplined leader and mentor for our global organization. 

Responsibilities 

• Managing a broad set of functions, including finance, accounting, legal, payments and IR.
• Partner with leadership on financing strategy, board communications, company culture and investor relations, utilizing your existing relationships and building new ones across the finance community. 
• Direct the company's strategic planning initiatives and help build out strong FP&A practices. Partner with all members of the senior executive team and other company leadership on business strategy. 
• Establish efficient and effective processes for ensuring sound financial decision making throughout the organization, enabling the organization to react quickly to opportunities and challenges while meeting annual top and bottom line expectations. 
• Oversee the day-to-day management of budgeting, accounting, forecasting, financial reporting and cash-flow analysis. 
• Continuously improve reporting and analysis capabilities to support decision-making, improve organizational performance, and drive business growth. 
• Assist partners throughout the organization with vendor and third party contract negotiations to ensure financial efficiency and strategic alignment. 
• Manage and ensure seamless audits. 
• Navigate complex corporate tax structures and make recommendations for improvements with an eye on long-term benefits. 
• Manage cash flow and forecasting, banking relationships and cash positions/strategies. 

Requirements 

• 10+ years of management experience in finance and administration, preferably within a high-growth, global, B2C ecommerce and/or subscription environment. 
• 5+ years of CFO experience 
• Public company experience as a CFO
• IPO experience a plus; led financings and “road shows” as CFO. 
• A minimum of a BS; MBA preferred. 
• Prior experience leading fundraising diligence efforts, ideally at a growth stage company. 
• Strong financial analytics skills. 
• Prior Mergers and Acquisitions experience. 
• Intellectual agility and demonstrated ability to think strategically is essential. 
• Ability and desire to flex from big picture strategic thinking to rolling up the sleeves and getting things done. 
• Comfortable working in a fast-paced and growing organization. 
• Exceptional written and verbal communication skills with the inherent ability to lead, coach and mentor.