Search the 19 jobs at JustAnswer

The Recruiter/Sr. Recruiter position at JustAnswer requires strong communication and analytical skills. The role involves partnering with hiring leaders to understand team resourcing needs, sourcing and engaging candidates, managing talent pipelines, and ensuring a superior candidate experience throughout the recruitment process. The ideal candidate will have at least 5 years of relevant recruiting experience, with in-house recruiting team experience preferred. A BA/BS degree or equivalent experience is required.

The Engineering group at JustAnswer is looking for an experienced and passionate global IT Manager to join its team to enhance the IT team support, technical knowledge and efficiency.

We are looking for a Director, Conversational Commerce who will continue our transformation to a conversational customer experience

Seeking a seasoned manager with experience leading and growing teams. Must have at least three years of experience managing individual contributors, ideally in the chatbot space. Knowledge of software development and hands-on experience with NLP/NLU projects is required.

Connect motivated and engaged Experts with Customers to deliver a world-class outcome. Monitor business performance, drive strategy, and optimize marketplace fulfillment. Manage incentives, analyze data, and partner with product to drive high-quality solutions.

The Trust and Safety Manager will lead a team responsible for assessing user risk, investigating poor quality and fraudulent Experts, and identifying trends and root causes of low quality and fraudulent outcomes. They will also create escalation processes, report on fraud patterns, and work with Experts to share best practices.

This is an engineering management position where we are looking for someone who enjoys performing as a player & a coach.

As a Group Product Manager working on Growth, you will be responsible for improving the funnel and driving overall Data and Personalization strategy. Your role involves leading cross-functional teams, developing and launching tests, and analyzing data to optimize user conversion.

As a Technical Support Engineer, you will provide high-quality customer service and troubleshoot technical problems related to desktops, laptops, printers, scanners, and network devices. You will interact with customers via chat and voice to understand their issues, troubleshoot problems remotely, maintain operational metrics, and identify trends in customer questions. Strong computer skills, knowledge of Windows/Mac OS environments, familiarity with remote desktop applications and help desk software, and excellent communication skills are required for this role. You should be self-motivated, driven, resourceful, and able to work in a team-oriented culture.

Assist in accounting projects, prepare financial statements and audit schedules, research accounting guidance, and implement internal controls.

JustAnswer is looking for a public company Chief Financial Officer to drive financial and strategic leadership at our rapidly growing business.

About Us

We are a San Francisco based company founded in 2003. Our mission is simple: we help people. We have democratized professional services by connecting customers with verified and vetted Experts who provide reliable answers at any hour and on any budget. JustAnswer members enjoy round-the-clock access to 12,000+ doctors, lawyers, tech support, mechanics...

Seeking a creative and analytical Director of Product, Growth with a proven record of driving significant, double-digit growth. This role will be responsible for monetizing a significant percentage of our monthly visitors, optimizing marketing strategies, and leading a team.

Manage key accounting operations including oversight of the general ledger, monthly close and financial controls as well as accounts payable and payroll.

The Customer Care Quality Lead will be responsible for improving the quality of phone call, email, and chat interactions with customers. They will oversee a team of agents and leaders, develop coaching strategies, conduct audits and calibration sessions, and implement new processes to support policy changes and product testing.

The Customer Care Supervisor will provide supervision to Admin Customer Care Specialists, monitor their performance, manage scheduling, and ensure exceptional customer service.

Manage People Ops activities with a focus on elevating the employee experience, including performance management, learning and development, and employee engagement with a DEI perspective.

As Senior Product Manager, you will create products that delight our customers and drive business impact. You are adept at leading cross functional teams to execute on a product vision in a high growth business.

As Vice President of Product Management & eCommerce Strategy, you will drive our product strategy, create products that delight our customers and drive business impact. You possess deep customer understanding and empathy, refined product judgment, and inspiring leadership skills.