Front is a hub for customer communication that allows companies to offer tailor-made service at scale. Front looks and feels like your email inbox with a few very important differences: teammates collaborate in the same place where external messages are sent and received, and behind the scenes, robust workflows and integrations power the efficiency and insights typically found in a CRM. More than 6,500 businesses use Front to work together to send out the best replies faster, keep messages organized across channels, and always maintain a personal touch. The result is premier, personalized service that scales with your business — and a team that works together as one.
We’re looking for an outstanding Data Analyst to join our growing Core Data Analytics team. As a Core Data Analyst on the centralized data team, you will partner closely with stakeholders across Front, including Business Operations, Finance and People, to help Front make data-driven decisions across cross-functional initiatives. Additionally, you will support the growth and scale of our data team by improving the design and structure of our data mart and warehouse set-up.
What will you be doing?
- Support data-driven decision making across cross-functional initiatives in partnership with Business Operations, Finance, HR stakeholders
- Identify insights and make actionable recommendations through exploratory analysis across all parts of our data, including customer, user, financial and internal people data
- Develop and monitor key metrics measuring the overall health of our business
- Support internal data automation and enablement efforts in partnership with the data engineering team by improving the usability of our data mart and warehouse set-up
- Build internal tools that support the analytical needs of functional data analysts
What skills & experience do you need?
- 2-4 years of experience in analytics, conducting quantitative analysis on large datasets, or an equivalent analytical role
- Bachelor's degree or equivalent in a quantitative field (e.g. Economics, Statistics, Computer Science, Mathematics, etc.)
- Proficiency using SQL to query large data sets
- Strong understanding of statistics and A/B testing
- Familiarity with Python strongly preferred
Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Top Skills
What We Do
Front is reinventing the inbox so people can accomplish more together. With new workflows, efficient collaboration, and all their communication channels in one place, more than 3,500 businesses rely on their Front inbox to be more productive as a team. Founded in 2013, Front has raised $79 million from Sequoia, DFJ, and others to unlock new ways to
Gallery
