Director, Data Ops

Posted 3 Days Ago
Be an Early Applicant
San Francisco, CA
Senior level
Mobile
The Role
The Director of Data Operations will support the Chief Data Officer in executing data strategy, manage operational frameworks, coordinate communications within the data organization, and partner with finance and HR to oversee budgets and recruiting plans. They will lead cross-functional initiatives and ensure the team's efficiency and effectiveness.
Summary Generated by Built In

<h2><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>About the role</strong></span></h2>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">We are seeking an experienced Director of Data Operations to support the Chief Data Officer (CDO) in driving the critical initiatives and operational excellence of the Data Org. The ideal candidate will possess strong leadership skills, strategic thinking, experience with working with data teams and the ability to manage cross-functional initiatives. This role will be pivotal in ensuring the smooth operation of the Data org, coordinating high-impact projects, and facilitating effective communication across the organization.</span></p>
<p><span style="font-size: 10pt;">The base salary offered for this role and level of experience will begin at $198,990 and up to $281,900. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.</span></p>
<h2><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>In this role, you can expect to</strong></span></h2>
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Partner with the CDO to implement the data strategy aligned with the company’s business objectives. Act as a trusted advisor to the CDO, providing insights and recommendations on key strategic decisions</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Develop and implement operational frameworks to improve the efficiency and effectiveness. Oversee the daily operations ensuring efficient workflows and processes.</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Lead planning and execution of key operational processes such as team onsites, town halls, monthly team communications, CDO staff meetings and team pulse surveys</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Lead partnership with finance, people team and data leadership to manage data budget, recruiting plans, and vendor relationships</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Collaborate with learning team to craft, plan and implement data team L&amp;D initiatives</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Partner with other Technical Program Managers (TPMs) and cross-functional (XFN) leaders to manage high-impact cross-functional data initiatives, ensuring timely delivery and alignment with strategic goals</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Support communication and collaboration between the CDO and other executives, partners, and teams. Facilitate effective communication across the teams and broader organization</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Prepare and present reports, updates, and presentations on the Data org’s initiatives and performance</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Partner with communication teams to plan and execute on external engagement agenda. Help prepare content for all external communications</span></li>
</ul>
<h2><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>To thrive in this role, you have</strong></span></h2>
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Bachelor’s or Master’s degree in Business Administration, Data Science, Information Technology, or a related field.</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">8+ years of experience in a strategic, consulting or operational role, preferably within data, analytics; previous experience as a Chief of Staff is a strong plus.</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Experience in leading cross-functional teams and handling complex projects.</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Excellent critical thinking, problem-solving, leadership and team management abilities.</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Proficiency in project management tools and methodologies.</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Data operator background</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Collaborative leader with track record of success in working with cross-functional teams</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Strong business sense and communication skills</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">Operator who get things done</span></li>
</ul>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>A little about us</strong></span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">At Chime, we believe that everyone can achieve financial progress. We’re passionate about developing solutions and services to empower people to succeed. Every day, we start with empathy for our members and stay motivated by our desire to support them in ways that make a meaningful difference.&nbsp;</span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">We created Chime—a financial technology company, not a bank*-- founded on the premise that basic banking services should be <strong>helpful</strong>, <strong>transparent</strong>, and <strong>fair</strong>. Chime helps <strong>unlock</strong> the access and ability our members need to overcome the systemic barriers that block them from moving forward. By providing members with access to liquidity, rewards, and credit building, our easy-to-use tools and intuitive platforms give members the ability to have more control over their money and to take action toward achieving their financial ambitions.</span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">So far, we’re well-loved by our members and proud to have helped millions of people unlock financial progress, whether they started a savings account, bought their first car or home, opened a business, or went to college. Every day, we’re inspired by our members’ dreams and successes, big and small.&nbsp;</span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">We’re uniting everyday people to unlock their financial progress—will you join us?&nbsp;</span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">*Chime partners with The Bancorp Bank and Stride Bank, N.A., Members FDIC, that power the bank accounts used by Chime Members.</span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><strong>What we offer</strong></span></p>
<ul>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">🏢 A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location to ensure you stay connected to your work and teammates, whether you’re local to one of our offices or remote</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">💻 Hybrid work perks, like UrbanSitter and Kinside for backup child, elder and/or pet care, as well as a subsidized commuter benefit</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">💰 Competitive salary based on experience</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">✨ 401k match plus great medical, dental, vision, life, and disability benefits</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">🏝 Generous vacation policy and company-wide Take Care of Yourself Days&nbsp;</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">🫂 1% of your time off to support local community organizations of your choice</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">🧠 Mental health support with therapy and coaching through Modern Health</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">👶 16 weeks of paid parental leave for all parents and an additional 6-8 weeks for birthing parents</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">👪 Access to Maven, a family planning tool, with up to $10k in reimbursement for egg freezing, fertility treatments, adoption, and more.</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!</span></li>
<li style="font-family: helvetica, arial, sans-serif; font-size: 10pt;"><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress</span></li>
</ul>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.</span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know. </span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">To learn more about how Chime collects and uses your personal information during the application process, please see the&nbsp;<a href="https://www.chime.com/careers/chime-applicant-privacy-notice/">Chime Applicant Privacy Notice.</a></span></p>
<p><span style="font-family: helvetica, arial, sans-serif; font-size: 10pt;">#LI-SB1 #LI-Hybrid</span></p>

The Company
52 Employees
On-site Workplace
Year Founded: 2012

What We Do

Webpoint Interactive is a agency that designs and develops websites, social media, CRM and mobile appications for its clients.

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