Director, Workplace Experience Leader (Facilities & Internal Events)

Ironclad is the #1 contract lifecycle management platform for innovative companies. L’Oréal, Staples, Mastercard, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. It’s the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. The company was named one of the 20 Rising Stars on the Forbes 2019 Cloud 100 list, and is backed by leading investors like Accel, Y Combinator, Sequoia, and BOND. For more information, visit www.ironcladapp.com or follow us on LinkedIn and Twitter.

Workplace Experience Team at Ironclad

As our first Head of Workplace Experience, your job will be to create exceptional spaces, events, and programs connecting Cladiators across our four hubs- SF, Indy, NY, and Remote. No day will be the same in this role as you will be responsible for a range of activities including: delivering Cladiator experience; organizing teammate events; coordinating office operations; fostering Community; managing Ironclad’s real estate portfolio; responding to emergency situations; providing employee support with cross-functional stakeholders.

As a critical part of our people team, reporting to our VP of People, you will ensure that Ironclad delivers a differentiated experience amplifying our culture for all employees and candidates from day one.

What you will be doing:

• Build a Workplace team to create amazing experiences for Cladiators around the country, and eventually around the world, within our four Hubs (San Francisco, Indianapolis, New York, and remote)
• Foster Culture, Collaboration, and Community through a hybrid work experience- for office & remote Cladiators
• Develop and celebrate Ironclad culture by building and implementing unique programs and designing spaces and programs that highlight our values, product, and brandLead programming for: food & snack services, physical security & site safety, emergency planning, cleaning services, office moves, front desk and guest services
• Partner internally (brand, people, finance, IT) & externally (building management, architects, contractors) on the design, construction, and ongoing operations of offices
• Manage employee experience and celebration events from concept to executionDevelop workplace budgets and operational processes for the office portfolio and internal events
• Maintain an up to date understanding of the compliance requirements associated with a distributed workforce and embed this in Ironclad’s policies and process

What we are looking for:

• At least 10+ years of progressive experience in managing facilities operations, workplace services, internal events, and environmental health & safety
• Leadership experience in managing both a distributed team and a workplace portfolio including new site selection, budgeting, office operations, vendor management and health & safety compliance.
• Someone who prides themself in driving solutions, turning innovative ideas into reality, and creating a special place to work
• Strong cross functional collaborator and influencer.
• Ability to utilize metrics to communicate with teams and drive increased ROI
• Strong understanding of commercial real estate landscape and contract and budget negotiation skills
• Prior experience in incident management and emergency/crisis response efforts.
• Flexibility to adapt to changing business situations, comfortable working in high growth, fast-paced environment

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records