Founded by educators and technologists passionate about improving education, Clever is on a mission to unlock new ways to learn for all students. Already used by more than 65% of U.S. K-12 schools, Clever brings all applications into one secure portal and provides single sign-on for everyone. With the leading network of digital learning providers, Clever makes school more engaging, personalized, and fun.
More than half of all K-12 schools in America use Clever today – but how can we get the remaining schools to use Clever? And for the ones that currently use Clever today, how can we make sure they are successful and get the most out of it? Over and over we’ve seen that successful onboarding sets the stage for long-term engagement with Clever.
As a member of Clever's District Onboarding and Scaled Customer Success team, you are the first touchpoint in the district’s journey, and work diligently to ensure full adoption and long-term success in our Clever platform. You are also part of the team that strategizes on how to capture the remaining school districts that are not currently on Clever and work with the key stakeholders at these districts to expand Clever’s network. Lastly, you will work with key stakeholders at smaller school districts after they onboard on to Clever to provide 1:many success programming and ensure they fully adopt Clever’s products. If you’re eager to facilitate the next wave of technology in schools, we want to talk to you!
A DAY IN THE LIFE:
- Successfully onboard school districts on the Clever platform
- Use data to strategically engage assigned customer pipeline in order to drive quick implementation and full adoption
- Fully educate district leaders on Clever to drive full adoption of the product, often by selling districts on the value of full adoption
- Overcome common objections district leaders give to fully adopting Clever, and challenge misconceptions about Clever that they may have
- Deepen relationships with Clever’s application partners
- Advocate within Clever on the customer’s behalf
- Collaborate closely with your team members and cross functionally to achieve business goals
WHAT WE’RE LOOKING FOR:
- You bring a generative, business leader mindset to your work and are excited to build strong relationships with your peers
- You have experience and success getting customers to buy in to a project timeline
- You have sales, customer success or similar experience to properly educate the customer and set them up for success
- You are motivated by ambitious goals and successfully operating in a growing, changing environment
- You are comfortable starting from scratch and rapidly iterating for fast growth
- You are a relationships person - you thrive helping customers over the phone or email
- You are data oriented and are excited to use it to drive results at scale
- You enjoy strategizing on how to educate customers and drive value to them at scale
- You have a desire to work in a diverse, highly collaborative team environment
- Commitment to equity and belonging. At Clever, we believe the classrooms we serve and our company’s halls should be spaces that are diverse, equitable, and inclusive. That is why we are committed to building diverse teams, inviting every voice, and creating a safe space for everyone to be their authentic self. By fostering equity and belonging within our circles of influence, we unlock learning for ALL students.
CLEVER PERKS!
- A competitive salary and equity package in a well-funded, high-growth company
- Unlimited Paid Time Off and Paid Parental Leave
- Top-notch healthcare, vision, and dental coverage for you and your family
- Best-in-class mental healthcare service that supports employees' mental and emotional wellness
- Unlimited book learning credits to amazon.com and small, local bookstores
- Professional development budget and LinkedIn Learning subscription with unlimited access to thousands of expert-led online courses
- Annual company retreat and quarterly team events to connect with fun, bright coworkers
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