At Talkdesk, we are courageous innovators focused on redefining customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits and minimizing our global footprint. Each day, thousands of employees, customers and partners all over the world trust Talkdesk to deliver a better way to great experiences.
We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #17 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.
The Mission
- Understand the Talkdesk platform to create a solution tailored to the customers needs.
- Meet and exceed quarterly and annual revenue/quota’s.
- Create and execute a sales strategy to produce consistent achievements against Talkdesk’s short and Long term goals
- Generate revenue through new customer acquisition
- Build strong internal and external relationships to support in delivering Talkdesk’s key values and closing deals.
- Become a Talkdesk Evangelist.
You should have/be;
- Consistent track record of selling software or technology at C-level.
- 4+ years of quota carrying software or technology sales experience, with a focus on new customer acquisition..
- Excellent communication and presentation skills
- Extensive negotiation and contract development experience
- Comfortable operating in a fast-paced, dynamic startup environment
- Willingness to travel
It would be great if you have;
- Experience selling Contact Centre solutions
- Understanding of MEDDIC
About Talkdesk
Talkdesk is a global customer experience leader for customer-obsessed companies. Our contact center solution provides a better way for businesses and customers to engage with one another. Our speed of innovation and global footprint reflect our commitment to ensure businesses everywhere can deliver better customer experiences through any channel, resulting in higher customer satisfaction, cost savings and profitability.
- Named a Leader in Gartner Magic Quadrant
- #17 on Forbes Cloud 100
- G2 Leader in Contact Center Operations
#LI-RF4
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
Top Skills
What We Do
Talkdesk is an enterprise cloud contact center that helps IBM, Trivago and 1,400 other enterprises improve customer satisfaction and agent productivity. Talkdesk empowers companies to continuously improve customer experience. It is easy to set up, use and adapt. A “visionary” in Gartner’s Contact Center as a Service Magic Quadrant, Talkdesk offers