Search the 295 jobs at Talkdesk

Contribute to the vision and design of a next generation call center platform and collaborate with team members to craft solutions to meet customer needs.

Senior Product Manager at Talkdesk within the Financial Services & Insurance industry vertical division. Responsible for contributing to the vision and design of a next-generation call center platform, maintaining relationships with customers, defining product roadmap, and collaborating with cross-functional teams for new product development.

Manage and support partner program initiatives, track partner events, document processes, collaborate cross-functionally, implement standards, enhance internal processes, and guide partnerships team.

Act as a business partner to the Managers, Directors, and VP of Strategic Alliances by supporting recurring meetings, data analysis, operational process and system support.

Defining and managing channel and alliance programs, creating channel partner programs and documentation, tracking key metrics, and improving partner onboarding and management processes.

Managing marketing programs and initiatives to accelerate sales growth. Analyzing campaign results and driving improvements. Partnering with sales and marketing operations. Fluent in business English and European languages. Experience in B2B technology demand generation and enterprise marketing programs. Strong business partnering and communication skills. Familiar with marketing tactics and tools. Superior project management skills. Works in a fast-paced environment. Proficient in Google docs, slides, sheets.

The Director of Product Led Growth will be responsible for building growth opportunities for the business in the SMB market and expanding the customer base. They will lead a cross-functional team and develop strategies to drive key SaaS metrics.

The Marketing Manager will be responsible for defining and delivering marketing initiatives that generate new sales pipeline within large enterprise accounts. This role requires strategic thinking, execution capabilities, and the ability to collaborate with cross-functional teams.

Build and maintain relationships with channel partners, meet pipeline quota, communicate Talkdesk's vision and solutions, collaborate with sales and customer teams, conduct demos, provide feedback, maintain records, recommend improvements.

Act as a single point of contact to manage incidents, escalate as necessary, and maintain communication with stakeholders. Present incident metrics to management. Champion the incident management process.

The Campaign Manager will be responsible for crafting and executing integrated marketing strategies and campaigns within the Healthcare vertical. They will collaborate with cross-functional teams to ensure the effectiveness and applicability of campaign components. The Campaign Manager will also analyze campaign results and optimize resources to drive improvements. This position requires 3+ years of demand gen campaign experience and/or marketing program management experience.

Manage exciting and complex Operational Projects/ Programs ensuring the delivery on time and with quality.

As a Sr. Director of Product Management, Contact Centers, you will be responsible for strategizing with senior leadership, engineering, and GTM counterparts to deliver products that customers love. You will also be responsible for developing people and leading a diverse team of product managers. The role requires being adaptable, results-oriented, data-fluent, and a bar raiser. You should have market knowledge in the domain of contact centers and voice.

We are looking for a Senior Director of Product Management - Customer Engagement to lead the development of customer engagement products at Talkdesk. This role involves managing a team, strategizing with senior leadership, and delivering products that customers love. The ideal candidate is a team leader, adaptable, results-oriented, data-fluent, a bar raiser, and a domain expert. They should have experience in customer engagement centers and omni channel.

Responsible for new business development within large enterprise accounts and closing of opportunities within the Health Industry. Foster and expand the company’s relationship with business units, divisions and the overall enterprise customers. Create and cultivate a close relationship with strategic alliances.

Responsible for new business development within large enterprise accounts and closing of opportunities within the Health Industry. Foster and expand the company’s relationship with business units, divisions and the overall enterprise customers. Create and cultivate a close relationship with strategic alliances.

Enterprise Account Executive

The Vice President of Product Led Growth will be responsible for driving growth opportunities in the SMB market and expanding customer accounts using PLG techniques. They will lead a cross-functional team, devise and execute growth strategies, drive continuous optimization, and solidify Talkdesk's positioning as a leader in product-led growth. The ideal candidate has experience in PLG, growth, marketing, engineering, or product development/management, and a passion for leading teams and setting vision.

The Lead Product Designer will be responsible for guiding several Product Designers through the product development process and leading the vision and design of the product. They will also cultivate design and research processes and support the growth of the Product Designers in the team.

Experienced technical product storyteller and demo engineer with software development skills. Responsible for creating and delivering product demonstrations and representing the company at events and conferences.