HR Coordinator

People.ai accelerates enterprise growth through the power of AI. With the industry’s only Revenue Intelligence System, People.ai frees all customer-facing teams, including sales, marketing, and customer success, from manual data entry by automatically capturing all contact and customer activity data, dynamically updating CRM and other systems of record, and providing actionable intelligence across management tools to realize the full selling capacity of the enterprise. Some of the world’s best brands are leveraging People.ai to transform their business, including Lyft, New Relic, Okta, Tanium, and Zoom.

At People.ai, we believe that people enrich the world around them in countless ways. We believe that the more time they spend applying their creativity, resourcefulness and critical thinking to activities that matter most in their professional life, the more effective a professional they become. We're developing a deep understanding of the professional world, mapping people, companies, and the information that flows between them through natural language processing and machine learning. Our team is a diverse, outspoken group of creatives and critical thinkers, hyper-focused on driving enterprise growth. We embrace different. We applaud non-traditional career paths. We're inspired by people who have made processes their own. 

As the HR Coordinator, you will support and scale our systems and processes as we enter into our next phase of growth. You will own our HR systems, ensuring data integrity, best practices, and legal compliance. The HR Coordinator will be the face of HR Operations as the first point of contact for all of our employees. 

Responsibilities

• Act as the first point of contact for all HR-related questions, ensuring all HR tickets in Zendesk are resolved within SLA’s while meeting employee expectations.
• Support onboarding and offboarding activities, including benefits portal enrollment/termination, employment verification, and swag items.
• Ensure employee data is accurate and properly stored within HRIS and employee personnel files.
• Provide subject matter expertise on HR systems, processes, and policies.
• Partner with HR Ops in administering benefits, including annual benefits enrollment.
• Collaborate with the larger People Org to improve people programs, services, and systems.

Requirements

• Working knowledge of HRIS systems; understand capabilities, limitations, and best practices.
• Excellent interpersonal communication; relate openly and comfortably with diverse groups of people regardless of rank and tenure.
• Sense of urgency to provide stakeholders timely and helpful information.
• Ability to handle sensitive information ethically and responsibly and to protect the confidentiality of business information. 
• Ability to work with a high degree of independence and prioritize workflow. 
• Ability to effectively set priorities, manage multiple tasks and deadlines, and produce quality work in a fast-paced environment.

People.ai stands alone in our ability to harness business activity to unlock growth for our customers. We’ve been awarded 49 patents and have an additional 50+ under review. We’ve also received validation via Gartner’s Hype Cycle for CRM Sales Technology, inclusion in Forrester’s New XX Wave, the Y Combinator Top Companies List, and the Forbes AI 50 list.

Headquartered in Redwood City, CA, People.ai is backed by Y Combinator and Silicon Valley’s top investors, including ICONIQ Capital, Andreessen Horowitz, Lightspeed Venture Partners, Akkadian Ventures, and Mubadala Capital. To learn more, visit us online at: www.people.ai"