<p><span data-contrast="auto">At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, ReadyAPI, BugSnag, and Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe JetBlue, FedEx, and Microsoft. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<p><span data-contrast="auto">This is an exciting time for us. We’re growing globally, moving fast, and we need passionate people who want to help us shape the market. You will have the opportunity to work for an established company that moves at the speed of a startup, remains flexible and open to new ideas. If you think this is a good fit, let us get to know you. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<p><span data-contrast="auto">Our employees are our foundation. SmartBear is built upon a diverse group of passionate, innovative, and collaborative individuals located across four continents. The SmartBear values are Smart, Open, Drive, Accountable, and Curious. Learn more about the SmartBear values here: </span><a href="https://smartbear.com/company/careers/"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">https://smartbear.com/company/careers/</span></span></a><span data-contrast="auto"> . </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<p> </p>
<p><span data-contrast="auto">To build and extend SmartBear’s success and growth, we’re looking for a skilled DevRel that has market and technical expertise. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<p> </p>
<p><strong><span data-contrast="auto">Position Summary: </span></strong><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<p><span data-contrast="auto">Use deep market knowledge, engaging technical content, persuasive presentation, and storytelling skills to show the endless possibilities of creating unique value with both open source and commercial offerings at SmartBear. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<p><span data-contrast="auto">You will play a crucial role in developing and supporting the strategy and message to empower and energize our current communities and users in addressing deployment challenges through technology. In the dynamic landscape of the digital world, characterized by the widespread adoption of mobile apps, web apps, APIs, cloud-native technology, and the increasing importance of observability, your focus will be on ensuring a developer-first insight-driven approach to application development and operation.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<p><span data-contrast="auto">In this role, you will work closely with the observability teams, emphasizing the importance of standards like OpenTelemetry. Your goal is to enable our customers and internal teams to tackle application development and deployment challenges with a quality and security-focused process. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<p><span data-contrast="auto">By embracing a developer-centric observability mindset, you will contribute to streamlining the entire development lifecycle, from the initial stages through deployment and beyond, ensuring a seamless and efficient insight-driven experience for all stakeholders.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<p><span data-contrast="auto">Being a key member of SmartBear’s Developer Relations team, you will create relationships with community leaders, influencers and (technical) partners. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<p><span data-contrast="auto">This is a highly technical role with the mission of engaging and inspiring the broad community of developers. Public speaking will be a part of your job and you will become one of the public faces of the company. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<p><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<p><strong><span data-contrast="auto">What you’ll do: </span></strong><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<ul>
<li data-leveltext="•" data-font="Calibri" data-listid="23" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">Show thought leadership and expertise by producing videos and authoring tech blogs, white papers, best practices guidelines, educational content, and other assets for both internal stakeholders as well as customers and partners.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="•" data-font="Calibri" data-listid="23" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">Deliver persuasive technical presentations during events around the world and through online channels.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="•" data-font="Calibri" data-listid="23" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">Create sample applications, prototypes, and integrations.</span></li>
<li data-leveltext="•" data-font="Calibri" data-listid="23" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1">Build trust through active engagement with the developer community, learning about their successes and challenges, and advocating for their needs.</li>
<li data-leveltext="•" data-font="Calibri" data-listid="23" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1">Continuously keep up to date with latest open source and commercial observability and OTel trends.</li>
<li data-leveltext="•" data-font="Calibri" data-listid="23" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1">Monitor the technical community for trends, best practices, and enablement needs.</li>
<li data-leveltext="•" data-font="Calibri" data-listid="23" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1">Define, and create technical enablement material for internal technical audiences.</li>
<li data-leveltext="•" data-font="Calibri" data-listid="23" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1">Drive technical engagement and early adoption with community, committers, customers and partners leading to open source project commits, product enhancements, and customer wins.</li>
<li data-leveltext="•" data-font="Calibri" data-listid="23" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1">Support Product Marketing with a compelling message and go-to-market strategy/execution, while helping to define and implement strategies for measuring community growth initiatives across the OTel space and related communities.</li>
<li data-leveltext="•" data-font="Calibri" data-listid="23" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1">Collaborate with Engineering/Product teams in driving critical initiatives.</li>
<li data-leveltext="•" data-font="Calibri" data-listid="23" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1">Bring kindness and empathy for the community to help them tackle their issues.</li>
<li data-leveltext="•" data-font="Calibri" data-listid="23" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1">Assist, if called upon, for product marketing assets, product demos, industry analyst meetings, and high-level consulting.<span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
</ul>
<p> </p>
<p><strong><span data-contrast="auto">DevRel can expect to: </span></strong><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<ul>
<li data-leveltext="•" data-font="Calibri" data-listid="21" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">Support the go-to-market strategy, messaging, and knowledge sharing towards internal and external audiences to ensure that the message permeates SmartBear as well as the marketplace.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="•" data-font="Calibri" data-listid="21" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">Advocate for community and customer needs with other teams inside of SmartBear.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="•" data-font="Calibri" data-listid="21" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">Support enablement of internal pre-sales, solution architects, and support services staff.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Candidate with proven technical experience in: </span></strong><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<ul>
<li data-leveltext="•" data-font="Calibri" data-listid="19" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">Logs, Metrics, Traces, OpenTelemetry, Distributed Tracing, Monitoring, Container Orchestration, and Cloud Platforms.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="•" data-font="Calibri" data-listid="19" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">Market trends and optionally be an open-source project maintainer or contributor.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="•" data-font="Calibri" data-listid="19" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">OTEL APIs and/or SDKs.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="•" data-font="Calibri" data-listid="19" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">Proficient in at least one programming language.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Candidates demonstrate non-technical experience: </span></strong><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<ul>
<li data-leveltext="•" data-font="Calibri" data-listid="17" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">3+ years in a senior (or leader) developer relations role.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="•" data-font="Calibri" data-listid="17" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">Superior communication and storytelling skills both written and spoken with an ability to articulate key messages clearly and explain technical concepts to a wide variety of target audiences, including non-technical and deeply technical audiences.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="•" data-font="Calibri" data-listid="17" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">Demonstrated experience working with developer communities, software applications, observability technologies, and APIs (or microservices).</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="•" data-font="Calibri" data-listid="17" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">Active member of one or more observability communities, with knowledge of the culture, key influencers, and industry events.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="•" data-font="Calibri" data-listid="17" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">Experienced and engaging presenter and speaker.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="•" data-font="Calibri" data-listid="17" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">Results-oriented; committed to quality of product and service.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="•" data-font="Calibri" data-listid="17" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">Ability to work in globally distributed (virtual) teams and being committed to driving teamwork and collaboration.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="•" data-font="Calibri" data-listid="17" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">Deliver work both independently and collaboratively.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="•" data-font="Calibri" data-listid="17" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">Ability to travel to attend global events, meetings, and conferences. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Why you should join the SmartBear crew: </span></strong><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<ul>
<li data-leveltext="•" data-font="Calibri" data-listid="15" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">You can grow your career at every level. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="•" data-font="Calibri" data-listid="15" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="•" data-font="Calibri" data-listid="15" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">We love celebrating our SmartBears; our crew to get their birthdays off.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="•" data-font="Calibri" data-listid="15" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes. </span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Did you know? </span></strong><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<ul>
<li data-leveltext="•" data-font="Calibri" data-listid="13" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1"><span data-contrast="auto">Our main goal at SmartBear is to make our technology-driven world a better place. </span></li>
<li data-leveltext="•" data-font="Calibri" data-listid="13" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1">SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve. <span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="•" data-font="Calibri" data-listid="13" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1">SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India. <span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
<li data-leveltext="•" data-font="Calibri" data-listid="13" data-list-defn-props="{"335551671":0,"335552541":1,"335559684":-2,"335559685":1080,"335559991":720,"469769226":"Calibri","469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="0" data-aria-level="1">We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. <span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></li>
</ul>
<p><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<p><span data-contrast="auto">SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.</span><span data-ccp-props="{"201341983":0,"335559739":160,"335559740":259}"> </span></p>
<p> </p>
<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p>
<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">#LI-AS1</p>
<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">#LI-Hybrid</p>
<p> </p>
Top Skills
What We Do
Asurint is the developer and designer of an integrated system of background screening products.