Machine Learning Manager

About the Role

Chime is seeking a hands-on data science leader to manage and grow our data science team. This role will be a part of the Data Science and Platform (DSP) organization and will lead the team in charge of our work across Chime’s business domains including creating recommendations for users, optimizing product growth, and guiding our overall data science strategy.

The base salary offered for this role and level of experience will begin at $188,500 and up to $267,100. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Work closely with cross-functional stakeholders and the team to identify, lead, and deliver on high visibility machine learning solutions that improve our member’s product experiences
• Contribute to data science strategy and roadmap and define technical excellence for data science at Chime
• Mentor and develop team members, and foster a culture of innovation, collaboration and continuous improvement
• Increase team impact by hiring high-caliber data scientists to solve our most impactful machine-learning problems
• Own data science requirements for our ML platform and work with ML Engineers to deliver on shared objectives

To thrive in this role, you have

• 2+ years managing/leading teams of data scientists and/or machine learning engineers
• 7+ years industry experience (consumer tech preferred) developing machine learning models from inception to business impact
• M.S. or Ph.D. in Machine Learning or STEM field, with experience building production ML pipelines (development, deployment, training, inference and monitoring) at scale
• Experience in building scalable statistical tooling such as experimentation platform, or machine learning models
• Demonstrable experience with ML/DL toolkits: Keras, PyTorch, Tensorflow, scikit-learn, SparkML, spaCy, etc.
• Strong programming skills (Python preferred) with intermediate to advanced knowledge of SQL and the ability to wrangle data from many disparate data sources
• Hands-on experience with some of the technologies we use: AWS, Kafka, Airflow, Redis, MySQL, Postgres, Spark, Snowflake and Looker, among others
• Experience communicating and collaborating with leaders across cross-functional teams, which include stakeholders in product management, design, user research, product growth and marketing, and engineering.

A little about us

At Chime, we believe that everyone can achieve financial progress. We’re passionate about developing solutions and services to empower people to succeed. Every day, we start with empathy for our members and stay motivated by our desire to support them in ways that make a meaningful difference. 

We created Chime—a financial technology company, not a bank*-- founded on the premise that basic banking services should be helpful, transparent, and fair. Chime helps unlock the access and ability our members need to overcome the systemic barriers that block them from moving forward. By providing members with access to liquidity, rewards, and credit building, our easy-to-use tools and intuitive platforms give members the ability to have more control over their money and to take action toward achieving their financial ambitions.

So far, we’re well-loved by our members and proud to have helped millions of people unlock financial progress, whether they started a savings account, bought their first car or home, opened a business, or went to college. Every day, we’re inspired by our members’ dreams and successes, big and small. 

We’re uniting everyday people to unlock their financial progress—will you join us? 

*Chime partners with The Bancorp Bank and Stride Bank, N.A., Members FDIC, that power the bank accounts used by Chime Members.

What we offer

• 🏢 A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location to ensure you stay connected to your work and teammates, whether you’re local to one of our offices or remote
• 💻 Hybrid work perks, like UrbanSitter and Kinside for backup child, elder and/or pet care, as well as a subsidized commuter benefit
• 💰 Competitive salary based on experience
• ✨ 401k match plus great medical, dental, vision, life, and disability benefits
• 🏝 Generous vacation policy and company-wide Take Care of Yourself Days 
• 🫂 1% of your time off to support local community organizations of your choice
• 🧠 Mental health support with therapy and coaching through Modern Health
• 👶 16 weeks of paid parental leave for all parents and an additional 6-8 weeks for birthing parents
• 👪 Access to Maven, a family planning tool, with up to $10k in reimbursement for egg freezing, fertility treatments, adoption, and more.
• 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
• 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

#LI-SB1