Manager II, Growth Product Analytics

About the role

We are excited to hire a seasoned manager to lead the P2P (Pay Anyone) Product Analytics team at Chime. The P2P team is on a mission to break down the barriers of sending and receiving money to build a fast, intuitive, and most engaging product experience. We believe that our members’ communities play a key role in driving their financial peace of mind and that analytics is key to understanding those relationships. You will provide data-driven insights, metrics development, and technical and thought leadership on Chime’s P2P product. You will lead your team in analyzing large datasets to find and report on usage patterns that highlight opportunities and communicate your team’s findings to our cross functional partners. In doing so, you will spearhead numerous projects using predictive, causal, and inferential methodologies to enable data-driven decision making. You will drive Chime’s strategic thinking forward on how our members can use their social networks to increase their financial security.

For Colorado based roles: In accordance with applicable law, this role has an annual starting salary of $172,000 plus bonus, a competitive equity package, and benefits. The actual pay may be higher depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Help drive product strategy in partnership with product, engineering, marketing, user research, and design - you will have a seat at the table to determine roadmap development
• Build a deeper understanding of user behaviors and drive the use of predictive analytics and experimentation to identify the corresponding business opportunities for Chime
• Collaborate with our strategy and product organizations in defining and exploring key member community experiences that drive product growth
• Design and conduct experiments end-to-end and act as the subject matter expert to your stakeholders and the broader analytics team
• Recruit and lead a team of analysts responsible for supporting multiple product initiatives
• Oversee and direct multiple senior and lead analysts as they query large datasets, visualize results, and present findings and recommendations to cross functional and senior stakeholders
• Lead efforts within your team and alongside other analytics team members to build, standardize, improve, and drive adoption of analytical processes
• Foster a data-driven, test-and-learn culture with your passion for telling stories with data

To thrive in this role, you have

• A quantitative degree in Statistics, Economics, Mathematics, Operations Research, or Engineering
• 9+ years in an analytical or data-focused role. B2C product analytics and FinTech experience preferred
• 2+ years direct management experience overseeing the work and career development of 3+ team members
• Advanced SQL and data visualization skills (Looker or Tableau)
• Well-versed in experimentation, including designing, analyzing, and scaling A/B tests (network experimentation a plus).
• A proven ability to coach individuals in the use of experimentation and statistical/predictive analysis to guide decision making
• Experience with Python or R for analysis and workflow automation
• Experience leading metrics development to summarize key user behaviors that led to strong business outcomes
• Excellent communication and data storytelling skills and ability to work cross-functionally to achieve results in a fast-paced environment

A little about us

We created Chime because we believe everyone deserves financial peace of mind. By eliminating unnecessary fees and helping people grow their savings automatically, we’ve empowered millions of Americans to take control of their finances. 

Chime is the largest and fastest-growing U.S. player in the challenger-banking space. Through our banking partners, we offer access to bank accounts with fee-free overdraft, provide members the chance to receive early access to their paychecks, help them improve their credit, and more!

We’ve built one of the most experienced leadership teams in Fintech and were recently valued at over $25.5B. We’ve raised over $1.7B in funding from leading investors including Sequoia Capital Global Equities, SoftBank Vision Fund 2, General Atlantic, Tiger Global, Dragoneer, DST, Coatue, Iconiq, Menlo Ventures and others.

What we offer

• 💰 Competitive salary based on experience
• ✨ 401k match plus the usual medical, dental, vision, life, and disability benefits
• 🏝 Generous vacation policy and company-wide Take Care of Yourself Days 
• 🖥  Virtual events to connect with your fellow Chimers- think cooking classes, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
• 💚  A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help create a completely new kind of banking service

We know that great work comes from great, and inclusive teams. At Chime, we specifically look for individuals of varying strengths, skills, backgrounds, and ideas. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. If you have a disability or special need that requires accommodation, please let us know. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice. 

Chime requires employees to be fully vaccinated (and boosted if eligible) against COVID-19 in order to work in one of its offices, join Company-sponsored activities, or travel for business purposes. This job may require periodic office attendance and/or business travel and therefore candidates will need to be eligible for these activities by their start date.

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