Marketing Project Manager

Front is a hub for customer communication that allows companies to offer tailor-made service at scale. Front looks and feels like your email inbox with a few very important differences: teammates collaborate in the same place where external messages are sent and received, and behind the scenes, robust workflows and integrations power the efficiency and insights typically found in a CRM. More than 6,500 businesses use Front to work together to send out the best replies faster, keep messages organized across channels, and always maintain a personal touch. The result is premier, personalized service that scales with your business — and a team that works together as one. 

We’re looking for a Global Marketing Project Manager to build the foundation of Front’s marketing campaign operations and drive predictable revenue on marketing investment. With excellent skills in relationship building, communication, and project management, this person will be seen as the central operator for the team, and will serve as chief coordinator and communicator across programs. This person will be critical in ensuring deliverables fall within timelines, scope, and budget, and will help maintain detailed project plans that accurately reflect the status of active projects.

What will you be doing?

• Project manage prioritized marketing projects/initiatives across marketing teams (Product Marketing, Brand/Content, Comms, Demand Gen, Marketing Ops)
• Lead the management of the marketing team budget, including: planning, resource management, scheduling, and ROI analysis
• Manage multiple key marketing projects simultaneously, including: defining & maintaining scope, timelines, budget, resource allocation, milestones, deliverables, and risk monitoring
• Audit existing campaign operations processes and systems (Jira, Asana) and lead the charge in refining, changing and/or rebuilding the infrastructure within the system for scale
• Provide timely communication to cross-functional teams to ensure awareness, participation, and alignment on key marketing projects/initiatives
• Own the planning calendar: assign deliverables, manage timelines, lead cross-functional planning meetings, and project kick-off/check-in meetings
• Assist in managing and optimizing internal processes for onboarding new vendors

What skills and experience do you need?

• 3+ years of experience as a project manager on a global marketing team
• B2B SaaS experience preferred
• Project management certification preferred 
• Excellent organizational skills & attention to detail
• Strong interpersonal skills and the ability to build relationships with team members at various levels of the organization
• Ability to multitask and meet deadlines in a fast-paced high-growth environment without a lot of direction or oversight
• Experience with project management software (i.e. Asana, Jira, Workfront, Monday, etc.)

Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.