Contracts are the next billion-dollar SaaS vertical
Contracts are the most important unsolved problem in modern business. Businesses run on contracts—but they slow businesses down, and cost companies millions.
At Ironclad, we’re reimagining contracts, turning them from blockers into business enablers and data pipelines. L’Oréal, Staples, Mastercard, and leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. We’re backed by Sequoia and BOND and a Fortune Great Place to Work.
In People Programs, we aim to build programs, processes and infrastructure that will allow Cladiators to architect their dream careers at Ironclad. In this role, you’ll use your expertise to develop and execute innovative programs, resources, and enablement that meet us where we are today and set us up for success as we grow. This role will push beyond day one orientation and scheduling coffee chats and is a chance to partner across our People team and Hubs (San Francisco, New York, Indianapolis, Remote) to incubate excitement, catalyze communities, and build practical resources for Cladiators both new and tenured.
We are open to hiring in our San Francisco, Indianapolis, New York City and Remote offices for this role.
Your Skills:
- Iterative design and creativity: You have a creative vision for new hire and cultural experiences and know how to move from good-better-great.
- Enthusiasm and acumen: You know how to bring the hype, but also how to read the room. You have the experience and expertise to engage any crowd.
- Organizational agility: You relish the pace of hypergrowth and the accompanying opportunities. You are able to continually reassess scope, make progress despite ambiguity, and have the expertise to choose strategies that will fit our culture and growth stage.
What you’ll be doing:
- Defining the purpose and mission of our new hire experience Evaluating and iterating on new hire programs to ensure they’re impactful, inclusive, and serve our stakeholders
- Designing a holistic program that includes a variety of enablement touchpoints and balances the experience with the practical
- Creating communication plans and managing program execution
- Evaluating and recommending technical solutions to onboarding and distributed work
- Collaborating with key stakeholders in our four Hubs (San Francisco, Indianapolis, New York, and Remote) to build cultural identity and engagementPartnering across the people team to continually evaluate, monitor, and improve the onboarding process and Hub experience
Your Suggested Background:
- 5+ years of work experience in a related field (HR, Workplace, Customer Experience/Onboarding)
- Demonstrated program management skills with experience launching programs in remote/distributed settings
- Seasoned facilitator/trainer, skilled at engagement and materials design particularly in virtual and hybrid environments
- Experience in measuring and reporting on success in onboarding and engagement
Nice to Haves:
- Social media, blogging, or online community creation experience
- Experience with digital authoring tools, podcasting, or video editing
- Employee engagement and pulse survey experience
Think you’d be a great fit for this role, but your background doesn’t quite match? This is a highly creative role and we encourage you to apply with a short cover letter that shares how your experience would bring value.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
What We Do
Contracts are business decisions trapped in administrative tasks. Ironclad is software that does all the administrative work better left for a robot, freeing legal teams to do more substantive work and drive business strategy. By automating contracting processes and extracting intelligence from contracts, Ironclad lets legal teams focus on legal wo
