Platform Strategy and Operations Lead

About the Role

Chime is looking for an experienced Platform Strategy and Operations Lead to support the Marketing Technology and Operations organization. You’ll be a strategic and operational contributor helping to drive the implementation, adoption and management of 3rd party technologies and the people and processes that enable their impactful use for our partners sitting in Growth Marketing and across the larger organization.

For Colorado based roles: In accordance with applicable law, this role has an annual starting salary of $133,200 plus bonus, a competitive equity package, and benefits. The actual pay may be higher depending on your location, skills, qualifications, and experience.

In this role you can expect to

• Drive projects and initiatives in support of the Marketing Technology team and the larger Growth Marketing organization.
• Lead Tech platform evaluations, onboarding strategies and technology focused roadmaps.
• Define and evangelize operational processes surrounding both our built and bought technology stack.
• Work closely with technical functions (web, data engineering, data science) to set up and automate data collection and ETL processes for relevant platforms.
• Nurture relationships with both our internal stakeholders and external partners.
• Build processes and dashboards to monitor both static and variable tech spend across our platforms.
• Support goal setting and marketing impact analysis: keep Marketing leaders accountable for setting high-impact goals and reinforcing test-and-learn culture with documentation and results sharing.
• Proactively identify opportunities to improve internal processes and partner with stakeholders to improve organizational efficiency and effectiveness.

To thrive in this role, you have

• 10+ years of Relevant professional experience in Ad operations, marketing operations or platform strategy focused roles.
• Experience vetting and testing 3rd party technologies (RFI/RFP) and enabling new marketing platform features.
• Experience working with MMPs, Ad Servers, Tag Management Solutions, DAMs, DCO, Targeting platforms, CDPs and other relevant technologies.
• New platform onboarding experience, inclusive of working with marketing, finance, legal, security and data privacy teams as part of that onboarding.
• An understanding of data privacy regulation and general industry changes that impact the ability to effectively leverage 3rd party technologies.
• Passion for building scalable and streamlined processes
• Understanding of marketing measurement methodologies and financial forecasting for both flat and variable cost tech.
• Detail oriented with exceptionally high bar for quality and accuracy
• Strategic business mentality: ability to identify opportunities to improve operational efficiency and team effectiveness
• Bring positivity, enthusiasm, energy, diversity
• Adapt and thrive within the fast pace and ambiguity of a growth organization

A little about us

We created Chime because we believe everyone deserves financial peace of mind. By eliminating unnecessary fees and helping people grow their savings automatically, we’ve empowered millions of Americans to take control of their finances.

Chime is the largest and fastest-growing U.S. player in the challenger-banking space. Through our banking partners, we offer access to bank accounts with fee-free overdraft, provide members the chance to receive early access to their paychecks, help them improve their credit, and more!

We’ve built one of the most experienced leadership teams in Fintech and were recently valued at over $25.5B. We’ve raised over $1.7B in funding from leading investors including Sequoia Capital Global Equities, SoftBank Vision Fund 2, General Atlantic, Tiger Global, Dragoneer, DST, Coatue, Iconiq, Menlo Ventures and others.

What we offer

• 💰 Competitive salary based on experience
• ✨ 401k match plus the usual medical, dental, vision, life, and disability benefits
• 🏝 Generous vacation policy and company-wide Take Care of Yourself Days
• 🖥 Virtual events to connect with your fellow Chimers- think cooking classes, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
• 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help create a completely new kind of banking service

We know that great work comes from great, and inclusive teams. At Chime, we specifically look for individuals of varying strengths, skills, backgrounds, and ideas. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. If you have a disability or special need that requires accommodation, please let us know. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

Chime requires employees to be fully vaccinated (and boosted if eligible) against COVID-19 in order to work in one of its offices, join Company-sponsored activities, or travel for business purposes. This job may require periodic office attendance and/or business travel and therefore candidates will need to be eligible for these activities by their start date.

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