A person’s first experience with Chime should make it easy to see what’s possible—and take the next step. We’re looking for a Principal Product Designer to shape how people discover Chime, become members, and start building a lasting relationship with our products.
You’ll lead design across acquisition, onboarding, conversion, and funding, bringing exceptional visual craft to moments that turn interest into action. The opportunity is to make every interaction feel clear, compelling, and connected, helping members find value while driving meaningful business growth.
We’re looking for a designer with deep consumer mobile experience who pairs strong product instincts with outstanding execution. You’ll set an ambitious design direction, explore and test new ideas, and stay close to the details that make an experience feel effortless.
In this role, you can expect to- Lead design across the growth journey, from a prospective member’s first interaction with Chime through onboarding, funding, and early engagement.
- Create polished mobile experiences with exceptional attention to typography, layout, visual hierarchy, interaction, and motion.
- Turn complex steps into intuitive experiences that build confidence and help members move forward.
- Partner with product, engineering, research, marketing, and content design to identify opportunities and deliver cohesive experiences.
- Develop compelling concepts and prototypes, using research and experimentation to understand what resonates and why.
- Balance improvements to existing journeys with bold ideas that create new opportunities for growth.
- Use product data and member feedback to improve conversion and activation while maintaining a high bar for clarity, accessibility, and trust.
- Help growth experiences feel distinctly Chime, strengthening consistency between our brand and product.
- Raise the quality of work across the team through thoughtful critique, mentorship, and hands-on collaboration.
- Deep experience designing consumer mobile products, with a portfolio that demonstrates exceptional visual craft and shipped work.
- A track record of leading complex design initiatives as a senior individual contributor, from defining the opportunity through launch and iteration.
- Experience designing growth journeys such as acquisition, onboarding, activation, conversion, or engagement, with measurable results.
- Strong interaction design skills and the ability to make multistep experiences feel simple, intuitive, and engaging.
- The range to establish a compelling vision and execute the details required to bring it to life.
- Experience combining research, experimentation, and product data with strong design judgment.
- The ability to influence across disciplines, explain your decisions clearly, and help teams navigate tradeoffs.
- A commitment to building accessible experiences that earn member trust.
- Experience in fintech or financial services is a plus, but is not required.
#LI-TP1 #LI-Onsite
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees- 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
- 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
- ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
- 🏝 Generous vacation policy and company-wide paid days off
- 🫂 1% of your time off to support local community organizations of your choice
- 👟 Annual wellness stipend to use towards eligible wellness related expenses
- 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
- 👪 Access to family planning reimbursement
- 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: [email protected].
To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.
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