Product Marketing Manager

Lightstep’s observability platform is the easiest way for developers and SREs to monitor health and respond to changes in cloud-native applications. Powered by cutting-edge distributed tracing and a groundbreaking metrics database, and built by the team that launched observability at Google, Lightstep’s Change Intelligence provides actionable insights to help teams answer the question “What caused that change? We continue to grow our talented, low-ego, team! We believe that we should always align our actions toward a common purpose, that trust is paramount and must be cultivated, that the most valuable team members multiply rather than add, and that we shouldn’t take ourselves too seriously (except when we’re writing way-too-long sentences about our values). We believe that assembling and retaining an inclusive and diverse team is the best way to grow a successful company. 

Lightstep is looking for a Product Marketing Manager to help accelerate Lightstep’s market knowledge, positioning, messaging, and internal processes. We are seeking people who enjoy working closely with customers, pairing across teams (product management especially), are exceptional at balancing technical expertise with actionable, easy-to-understand messaging and strategy and who are looking to help scale Lightstep’s Product Marketing best practices! 

What you’ll do:

• Create a wide range of content to enable an enterprise sales motion
• Partner with DevRel to help educate the community about OpenTelemetry 
• Identify relevant market trends and enable cross-functional teams with competitive information 
• Articulate and amplify company strategy, brand and value proposition, along with company culture and attitudes
• Pair with product management closely to articulate product feature positioning 
• Help launch new products and features

You would be a great addition if….

• You’re able to clearly take complex, deep technical issues and convey them effectively to technical and non-technical audiences
• Have a strong affinity toward analytical thinking that lends itself to efficient segmentation and targeting
• Build strong cross-functional relationships across and have empathy for product, sales, marketing, engineering, and customer success
• Understand how product positioning and clearly articulated roadmap can be leveraged to accelerate marketing programs, brand awareness, sales efficacy
• Experience working with and creating content for open source communities 
• Excellent writing, verbal communication and presentation skills

Bonus points if …

• You have a history of reaching developer audiences with clear and concise messaging
• Stay current with the latest developer trends including microservices architectures, observability tooling, and Application Performance Monitoring
• You have a passion for serving and understanding developers 

Lightstep, a part of ServiceNow, is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more. If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method or applying, you may contact us at [email protected] for assistance.