Remote Office Coordinator

About Faire

Faire is an online wholesale marketplace built on the belief that the future of retail is local. There are over 1M independent retailers in the U.S. and Canada doing more than twice the revenue of Walmart and Amazon combined. At Faire, we're using the power of technology and data to connect a growing community of over 150,000 brands and independent retailers around the world. Picture your favorite boutique in town — we help them discover the best products to sell in their stores. By empowering entrepreneurs with the right tools and insights, we believe that we can level the playing field so that small businesses can compete with big box and e-commerce giants. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

About this role

Our Office team strives to create a welcoming and inclusive office culture that supports the overall employee experience at Faire. We are looking for a Virtual Office Coordinator working East Coast hours, preferable based in Atlanta or NYC to support our growing offices across the US and Europe. The ideal candidate is someone who has a hospitality mindset and is not only focused on tackling the day-to-day responsibilities but how to improve the overall workspace experience and help our employees succeed.

What you’ll do 

• Be the “front office” for multiple small but quickly growing offices, with locations in Los Angeles, Salt Lake City, Atlanta, New York, and Amsterdam
• Monitor various methods of communication for office and workspace-related requests and fulfill them in a timely manner
• Partner with local team members to cultivate safe, clean, organized, and welcoming work environments and promote positive atmospheres for all our offices
• Be an ambassador and maintain communal office spaces to reflect Faire’s aesthetic, atmosphere, and values
• Coordinate on-the-ground events, catering, surprise & delight drops, and generally making sure our offices are included in all things fun at Faire
• Backup to other administrative tasks that may come up and facilities projects on a needed basis
• Maintain documentation for each location and support visitor flow
• Managing budgets for each location for in-office needs, events and future planning 

Qualifications

• 2-3 years of experience in reception and office management, or similar customer service related experience
• Have an unparalleled “can-do” attitude
• Must be a self-starter with great initiative and able to work independently
• Punctual with strong attendance history
• Able to keep an accurate account of time for each job task
• Ability to juggle multiple competing items
• Be service-oriented and have superior organizational skills
• Excellent communication skills with an outgoing demeanor and be able to work with a wide range of personalities
• Experience with G Suite products: Gmail, Google Drive, Google calendar
• Understanding of video conferencing systems, such as Zoom, and their features preferred

Why you’ll love working at Faire

• We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is an owner of the business and taking part in the founding process.
• We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 200,000 small business owners.
• We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
• We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.

Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Salt Lake City, Atlanta, Toronto, London and Sao Paulo. To learn more about Faire and our customers, you can read more on our blog.

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.