Revenue Operations Manager

Posted 8 Days Ago
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San Francisco
Mid level
Big Data
The Role
The Revenue Operations Manager is responsible for core business operations for the region, including in-depth quantitative analysis, problem-solving, and creating scaled systems and processes. They will work closely with North American Sales Leadership and cross-functional teams to understand opportunities and implement solutions. The key responsibilities include advising sales leaders, supporting planning cycles, driving continuous improvement, performing strategic analysis, defining key performance indicators, and collaborating with stakeholders to execute operational projects.
Summary Generated by Built In

About Mixpanel

Mixpanel is a leading product analytics software company, currently helping the world answer 81 million product questions every year. Our pioneering event-based tracking solution gives product teams the ability to gain insights into how to best acquire, convert, and retain their users across web and mobile platforms.

Powerful, flexible, and easy-to-use, Mixpanel enables teams to learn from their user data and innovate rapidly in creating winning products. Today, we serve nearly 6,000 paying customers through seven offices globally in our quest to provide the most in-depth product analytics that everyone can use and trust.

About the Team

The Revenue Operations team at Mixpanel partners with the Regional Business Leaders to help set and execute global and regional revenue strategies. We build and execute core operational processes such as business planning and reporting, facilitate key decision making, and support ongoing business operations management - whatever is needed to make our Sales teams successful!

About the Role

As Revenue Operations Manager, you will own core business operations for the region, your job will include in-depth quantitative analysis of operating metrics with a particular focus on problem-solving and creating scaled systems and processes. You will work closely with North American Sales Leadership and cross-functional teams to quickly understand opportunities and implement solutions.

Responsibilities

  • Primary advisor to North American sales leaders on end-to-end Go-To-Market operations
  • Support annual planning cycles including goaling, coverage model revisions, territory design, and cascading our financial plan
  • Drive continuous improvement through standard operating cadences including weekly forecast and metric reviews in addition to monthly and quarterly go-to-market business reviews
  • Perform strategic product, market, and customer analyses to identify new growth drivers or opportunities for improvement
  • Define, manage, and provide insights on key performance indicators across a range of segments, geographies, and go-to-market teams
  • Collaborate with sales, finance, revenue operations, marketing, and other cross-functional stakeholders to design and execute strategic operational projects to increase sales productivity, operational efficiency, and revenue

We're Looking for Someone Who Has

  • 5+ years of total work experience in an analytical role (Strategy, Finance, Analytics, Sales Operations, Business Operations, Management Consulting)
  • Expert proficiency in financial modeling and analyzing complex and large data sets
  • Outstanding written and oral communication skills
  • Track-record of collaborating with cross-functional partners to lead transformation and growth
  • Highly motivated, innate intellectual curiosity, and a strong desire to drive impact

Bonus Points for

  • 2+ years of experience at a top tier Management or Strategy Consulting firm
  • 2+ years of operating experience in Corporate Strategy, Business Operations, or Sales Strategy in a high-growth, fast paced environment, preferably at a SaaS or B2B organization
  • Fluency with core Go-To-Market operating and metrics including CAC, LTV, ROI, Conversion Ratios, and other Efficiency metrics
  • Working knowledge of SFDC including Reporting and Record Management from lead creation through opportunity closure
  • Direct or indirect management experience with global sales leaders in worldwide regions
  • Demonstrable passion for the data analytics industry
  • Comfortable working with ambiguity

Benefits and Perks

  • Comprehensive Medical, Vision, and Dental Care
  • Mental Wellness Benefit
  • Generous Vacation Policy & Additional Company Holidays
  • Enhanced Parental Leave
  • Volunteer Time Off
  • Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

Culture Values

  • Be Open: When knowledge becomes open, we can come together as a team to collaborate around a shared purpose
  • Customer Focus: Our customers’ success is our success
  • Lead Change: Everyone at Mixpanel has the capacity to make an impact on the business
  • Results Oriented: Driving results in a measurable way ensures we stay focused on the highest impact initiatives
  • One Team: We can’t win without each other

Why choose Mixpanel?

We’re the leader in product analytics and have raised $277M from prominent investors like Andreessen-Horowitz, Sequoia, YC, and Bain Capital. Over the years, we’ve seen a spike in our leading indicators—signups and weekly active users—which have directly translated to revenue growth. Recently, we secured a $200M Series C growth investment from Bain Capital to accelerate our product development, expand our reach to customers, and more. Our award-winning teams make our continued growth possible by finding creative solutions to ever-changing challenges with scaling, reliability, design, and service. Today, we’re the only company single-mindedly focused on enabling the world’s most innovative companies to use data to uncover insights about their customers to build better products.

Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.

The Company
326 Employees
Year Founded: 2009

What We Do

Helping the world learn from its data.

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