Sales Enablement Manager

About Envoy

Envoy makes workplaces work better. With a focus on the details, we craft beautiful, modern software that elevates the workplace experience. Companies like Google, Tesla, GitHub, Slack, Stripe, and Pinterest, have worked with Envoy to welcome over 115 million visitors to more than 14,000 locations around the world. We are proudly backed by Andreessen Horowitz, Menlo Ventures, Initialized Capital, and many others.

Our mission is to challenge the status quo of workplace technology. This idea started at the front desk, but we’re also going through the rest of the office— the mailroom, meeting rooms, and beyond—and we’re asking how we can make these better too. Right now, Envoy is helping the world return to work safely. We do this with our Envoy Protect product. Next to that, we help customers prepare for the new normal of work, Hybrid Work, with our Workplace Platform, our Developer Platform, Desks, and other offerings. 

Our rate of innovation is high, we are customer-centric, and we like to move fast. We envision a world where technology is woven through our workplaces, all of it working together to make our time there delightful. If this world sounds exciting, we’d love for you to help us build the workplace platform.

About the Role

Enablement at Envoy is responsible for equipping customer-facing teams with the knowledge, tools and process to succeed. 

As the sales team scales, we’re growing our enablement team to keep up! If you think supporting and improving onboarding and training programs for our customer-facing teams sounds exciting, we want to talk with you. In this role you’ll help to make sure the sales team is prepared to meet the demands of business in hypergrowth from day one and beyond.

This is not a remote position. The ideal candidate will need to be onsite &
able to participate in hybrid work once Envoy fully reopens.

You will

• Design and maintain onboarding programs and ongoing training for Sales teams
• Deliver engaging training for new hires
• Coordinate and schedule trainings, mentorship pairings and overall logistics for the onboarding program
• Serve as a point person for new hires throughout ramp period to best assess the learning and development needs or changes within the onboarding process
• Develop objective and detailed rubrics to ensure all trainers and graders are providing consistent and excellent feedback (i.e. Sales Enablement Managers, Sales Managers, etc.)
• Create dynamic, effective and engaging training, gamified certifications, team exercises, e-learning materials, and manuals for onboarding and ongoing trainings
• Help develop and manage new processes to operationalize recurring tasks
• Maintain process documentation to ensure everything is kept up to date
• Work cross-functionally with Marketing, Sales and Product teams (AEs, BDRs, Managers, Channel, CSMs, TSEs, Support, Ops
• Occasionally work EST hours to accommodate UK and East coast training needs

You have  

• 2+ years of direct experience in Sales and Customer Success Enablement and/or Training required. Past experience selling B2B solutions and/or managing B2B sales teams preferred. 
• Have previous enablement or experience onboarding and training teams
• Is an excellent project manager, knows how to create roadmaps and drive tangible results
• Able to juggle multiple priorities 
• Care about motivating and helping people learn and improve 
• Are excited about working on cross-functional projects and juggling multiple priorities at once 
• Strong collaboration and communication skills to work effectively with diverse audiences in different ways (email, meetings, presentations, etc.)

Nice to Have 

• Experience in SaaS 
• Experience working for a multi-product company 
• Experience working with or supporting global teams

By applying for this position, you acknowledge that you have received the Envoy Privacy Notice for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Envoy to process your application. Envoy is an EEO Employer and does not discriminate on the basis of any characteristic protected by local, state or federal law.

Envoy will comply with federal and state mandates regarding COVID-19 vaccinations. We will require employees coming on-site to be vaccinated or in compliance with weekly testing requirements.