About Mixpanel
Mixpanel is a leading product analytics software company, currently helping the world answer 81 million product questions every year. Our pioneering event-based tracking solution gives product teams the ability to gain insights into how to best acquire, convert, and retain their users across web and mobile platforms.
Powerful, flexible, and easy-to-use, Mixpanel enables teams to learn from their user data and innovate rapidly in creating winning products. Today, we serve nearly 6,000 paying customers through seven offices globally in our quest to provide the most in-depth product analytics that everyone can use and trust.
About the Team
The Revenue Operations team at MixPanel partners with Sales Leadership to help set and execute global and regional revenue strategies. We build and execute core operational processes such as business planning and reporting, facilitate key decision making, support ongoing business operations management, and provide the right systems and tools to make our Sales team successful!
About the Role
As Sales System Manager, you will help drive success of the Sales team by enabling powerful systems and tooling support for their business processes. You will be a strategic partner to stakeholder teams, translating their business needs into technical requirements and managing projects all the way through implementation. This is a critical role for Mixpanel at this stage of our growth, with direct impact on ability to meet our revenue goals.
We're looking for someone to:
- Manage cross-functional systems projects in support of Sales
- Manage and prioritize SFDC related requests and projects
- Work directly with stakeholders across the company to understand the needs, requirements, and dependencies of various stakeholders and organizations, provide guidance for solution, project manage solution end to end
- Work with development team to install critical applications, integrate 3rd party applications, AppExchange products, etc.
- Provide ongoing support and management of SFDC
- Function as go-to person for SFDC request and inquiries; Coordinate SFDC updates, modify fields and workflows etc as needed
- Support day-to-day management of Salesforce configuration – customizing core architecture as well as profiles and user permissions
- Manage territory automation
- Partner with the enablement team and sales managers to help drive training on SFDC processes
- Manage Sales operations alias for inquiries and other ad hoc responsibilities in support of sales operations and sales team
- Drive data quality and enrichment projects across the organization
- Own the integrity of data at all stages in our SFDC instance
- Manage enrichment vendors, optimizing for data integrity and accuracy
- Work with internal teams to establish processes which improve data integrity of all objects; define best practices to help build increased seller productivity and SFDC hygiene
- Regularly run de-duplication programs to de-dupe Accounts, Leads and Contacts
- In conjunction with CPQ, establish systems to verify contract data
Minimum Qualifications:
- Bachelor’s degree with a minimum of 5 years of experience working at a technology company in a Sales Operations, business operations or related role
- Minimum of 5 years of experience as a SFDC Administrator
- Certified Salesforce ADM201
- Proficient with Excel, SQL
- Should be a creative, self-starting, fast learning, detail-oriented team player who thrives with multi-tasking in a fast-paced environment.
- Experience with data cleanse & data enrichment projects
- Experience with territory management
Bonus points if you:
- Start-up SaaS and rapidly expanding sales organization experience strongly preferred
- Proficient with databases, analytical tools and Excel functionality
- Experience with Marketo, lead routing, territory management and tools
- Have experience with Steelbrick CPQ
Benefits and Perks
- Comprehensive Medical, Vision, and Dental Care
- Mental Wellness Benefit
- Generous Vacation Policy & Additional Company Holidays
- Enhanced Parental Leave
- Volunteer Time Off
- Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break
Culture Values
- Be Open: When knowledge becomes open, we can come together as a team to collaborate around a shared purpose
- Customer Focus: Our customers’ success is our success
- Lead Change: Everyone at Mixpanel has the capacity to make an impact on the business
- Results Oriented: Driving results in a measurable way ensures we stay focused on the highest impact initiatives
- One Team: We can’t win without each other
Why choose Mixpanel?
We’re the leader in product analytics and have raised $277M from prominent investors like Andreessen-Horowitz, Sequoia, YC, and Bain Capital. Over the years, we’ve seen a spike in our leading indicators—signups and weekly active users—which have directly translated to revenue growth. Recently, we secured a $200M Series C growth investment from Bain Capital to accelerate our product development, expand our reach to customers, and more. Our award-winning teams make our continued growth possible by finding creative solutions to ever-changing challenges with scaling, reliability, design, and service. Today, we’re the only company single-mindedly focused on enabling the world’s most innovative companies to use data to uncover insights about their customers to build better products.
Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.
Top Skills
What We Do
Helping the world learn from its data.
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