We’re thrilled to announce Handshake’s $80M Series E funding round. From the start, we’ve made it our mission to break down barriers and create equitable access to great jobs. We’re expanding our mission to build a platform students love, that helps early talent of all backgrounds receive access to opportunities – no matter who they know or where they go to school.
Handshake is the largest early career network, helping millions of students from all backgrounds get hired and launch their careers with no connections, experience, or luck required. The Handshake community includes 18 million students and young alumni (9 million active students & alumni) from 1,400 educational institutions including four-year colleges, community colleges, boot camps, and 290+ minority-serving institutions. We connect up-and-coming talent across all 50 states with 600,000+ employers recruiting on Handshake - from every Fortune 500 company to thousands of small businesses, nonprofits, startups, and more. Handshake is headquartered in San Francisco with offices in Denver, New York, and London.
Everyone is welcome at Handshake. We know diverse teams build better products and we are committed to creating an inclusive culture built on a foundation of respect for all individuals. We strongly encourage candidates from non-traditional backgrounds, historically marginalized or underrepresented groups to apply.
If you are not sure that you’re 100% qualified, but up for the challenge – we want you to apply. We believe skills are transferable and passion for our mission goes a long way.
Your Impact:
Handshake is looking to bring on a Senior Manager of Revenue Operations on our Education team to lead a small but mighty Ops & Enablement team, and be a force multiplier that drives greater efficiency and effectiveness for all of our EDU Go-To-Market teams (Sales, Success and Marketing). As a Senior Manager of Revenue Operations, you’ll report to the Head of Education Success & Operations and play a critical role in building, improving and automating scalable solutions, processes and systems for internal stakeholders. You will be a trusted thought partner and advisor on all things data and business intelligence for our EDU leadership team and also work closely with leaders across the three sides of Handshake’s business (Education, Employer and Student) to develop a center of excellence for Operations. You’ll be responsible for leading cross-functional projects that contribute directly to top company goals and you’ll develop a hardworking team that loves contributing to our mission and pushes themselves to go above and beyond.
Your Role:
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Set and lead achievement of quarterly and annual OKRs for the EDU Operations & Enablement team
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Identify, implement and improve processes and workflows to improve sales win-rates and velocity, retention, NPS, account health, product adoption and internal knowledge sharing
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Motivate, coach, retain and empower a team of two (Manager and Associate)
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Successfully implement and roll-out Customer Experience platform (i.e. Gainsight) across EDU GTM teams and optimize our EDU deal desk function and tools ecosystem
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Proactively collaborate with cross-functional leaders to drive team efficiency and effectiveness and develop an Operations center of excellence across Handshake’s business
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Partner closely with EDU Leadership team on strategic direction and prioritization
Your Experience:
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5+ years of experience in GTM operations and enablement in a high-growth, SaaS context
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2+ years of experience as a people manager or team leader driving ambitious goals
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Hands-on experience with the majority of Handshake tech stack and tools: Salesforce, JIRA, Looker, Mode, Marketo, Mixmax, Dialpad
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Data-driven: Expertise in pulling, organizing, visualizing and consulting on data with senior cross-functional GTM leaders
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Strategic Communicator: You value transparency and giving and receiving timely feedback; you can strategically tailor your message to the right audience
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Future-Looking: Ability to execute on today's challenges while maintaining a forward-thinking mindset around where we'll be six months, a year, and several years from now.
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Empathetic leadership: You have well-developed EQ with a strong sense of empathy for team members and customers
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Resourceful and creative: You have a proven track record of executing bold growth strategies, navigating ambiguity, and achieving goals with a lean team
Bonus Areas of Expertise:
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SQL expertise a big plus
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Higher education context and experience
Benefits:
- Stock: Ownership in a fast-growing company.
- 401k: We care about your ability to save for your future.
- Family Focus: Parental leave and flexibility for families.
- Time Off: Flexible vacation policy to encourage people to get out and see the world.
- Healthcare: World-class medical, dental, and vision policies.
- Goodies: Whatever hardware and software you need to get the job done.
- Team Fun: Regularly scheduled events, sports, game nights, book clubs.
- Learning: Learning & Development opportunities for you to grow your skills and career.
- Great team: Working with fun, hardworking, nice people who are committed to making a difference!
- ...And much more!
We value diversity of all kinds, and are committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and welcome people of all different backgrounds, experiences, abilities and perspectives.
Interested in what Handshake’s San Francisco HQ is like when we’re together? Check out this video: Just browsing or not ready to apply? Keep in touch with us!
What We Do
Handshake is the college career network of the future, built to transform the recruiting experience for college students, career centers and employers. Our mission is to democratize access to opportunity: to help every college student find the right job for them, no matter where they go to school, what they’re majoring in, or who they know.
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