Senior Product Manager, PeopleGlass Enterprise

People.ai accelerates enterprise growth through the power of AI. With the industry’s only Revenue Intelligence System, People.ai frees all customer-facing teams, including sales, marketing, and customer success, from manual data entry by automatically capturing all contact and customer activity data, dynamically updating CRM and other systems of record, and providing actionable intelligence across management tools to realize the full selling capacity of the enterprise. Some of the world’s best brands are leveraging People.ai to transform their business, including Lyft, New Relic, Okta, Tanium, and Zoom.

At People.ai, we believe that people enrich the world around them in countless ways. We believe that the more time they spend applying their creativity, resourcefulness and critical thinking to activities that matter most in their professional life, the more effective a professional they become. We're developing a deep understanding of the professional world, mapping people, companies, and the information that flows between them through natural language processing and machine learning. Our team is a diverse, outspoken group of creatives and critical thinkers, hyper-focused on driving enterprise growth. We embrace different. We applaud non-traditional career paths. We're inspired by people who have made processes their own. 

People.ai’s best in class data and insights platform powers a suite of applications for Go-To-Market teams spanning sales performance coaching, account planning, and opportunity management. People.ai’s applications such as the Sales Solution, and PeopleGlass are enabling many of the most successful and fastest growing companies in the world.

People.ai acquired Hero Research (product named PeopleGlass), a state-of-the-art Salesforce productivity app that allows sales reps to effortlessly access and update go-to-market systems such as Salesforce using a simple and lightning fast modern spreadsheet-like experience. PeopleGlass is free and frictionless, helping users get started with the product in minutes. There is also a PeopleGlass+ Edition designed for enterprise customers that has advanced features.

As our Sr. Product Manager for PeopleGlass Enterprise, you will be responsible for driving the product strategy and roadmap, working with the growth and sales team on user acquisition and partnering with design and engineering on shipping killer features that users love. There are some incredibly interesting product management challenges that span both product led growth as well as building for enterprise complexity across the product suite. You will leverage productivity software domain expertise for enterprises to set product strategy and partner with the design and the engineering teams to design and deliver the roadmap.

Responsibilities

• Drive customer discovery with targeted user personas on the critical capabilities required by PeopleGlass Enterprise.
• Drive product roadmap execution with engineering, design, marketing and growth team to deliver and launch the features that drive new user sign ups, strong adoption and virality. Ship the enterprise features that drive conversion from Free to paid edition users.
• Develop and deliver a product roadmap for integrating People.ai Sales Solution widgets into PeopleGlass.
• Partner with Product Led Growth team to build triggers into free product tier that encourage paid edition upgrades. Partner with High Velocity Sales Leadership to sell PeopleGlass+ top down leveraging differentiation of the paid tier features from free tier.
• Build out PeopleGlass product team.

Requirements

• Proven ability to design, develop, and ship commercially successful B2B SaaS products with a bottoms up PLG motion. Understand how to build simple and elegant product interfaces for complex use cases. (aka B2C mindset for a B2B product). Demonstrate ability to define and execute a roadmap, making hard trade-offs in a startup or high growth business unit. 
• Proven ability to design, develop, and ship commercially successful B2B SaaS products with robust admin and provisioning systems. 
• Strong technical aptitude with experience with domains related to CRM, productivity tools, APIs, security and compliance. Ability to develop features that seamlessly integrate with the full People.ai product suite.
• Experience working with complex enterprise customers in both a product led growth and top down sales go-to-market motions.
• Passion for customer empathy and understanding. Ability to simplify complex customer journeys and product workflows for both end users and administrators. 
• Excellent communicator demonstrated by articulating complex technical concepts in a way that is understandable to non-technical stakeholders.
• Deep knowledge of product analytics systems and how to use data to influence product thinking and decision making. 
• At least 7-10 years of product management experience.

People.ai stands alone in our ability to harness business activity to unlock growth for our customers. We’ve been awarded 49 patents and have an additional 50+ under review. We’ve also received validation via Gartner’s Hype Cycle for CRM Sales Technology, inclusion in Forrester’s New XX Wave, the Y Combinator Top Companies List, and the Forbes AI 50 list.

Headquartered in Redwood City, CA, People.ai is backed by Y Combinator and Silicon Valley’s top investors, including ICONIQ Capital, Andreessen Horowitz, Lightspeed Venture Partners, Akkadian Ventures, and Mubadala Capital. To learn more, visit us online at: www.people.ai"