Senior Software Engineer, Infrastructure

About the role

The Infrastructure Engineering team is responsible for the platform, tools, and infrastructure supporting Chime's customer-serving products. As a Senior Software Engineer on this team, you will be developing tools to create and maintain cloud infrastructure, automating management of complex service-oriented applications, and creating frameworks to ensure the stability and scalability of Chime's platform. 

The base salary offered for this role and level of experience will begin at $167,200.00 and up to $232,200.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Automate everything, including scaling, monitoring, and operations.
• Build tools to enable self-service both within the team and across all of Chime engineering.
• Design, build, and support Chime's cloud infrastructure using automation and infrastructure-as-code.
• Develop tools and processes to enable the security, scalability, and availability of the products serving Chime's customers.
• Partner with product development engineers to build services according to modern design patterns; for example, the 12 Factor App methodology.
• Develop strong relationships with engineers, managers, and other colleagues based on trust, empathy, and technical expertise.

To thrive in this role, you have

• Strong development experience in Ruby, Go, or another programming language.
• Previous professional experience in a DevOps/SRE/ProdEng role supporting customer-facing web services.
• Previous success in enabling effective partnerships and strong communication with other engineers and teams.
• Experience creating and working with containers, as well as using container orchestration tools.
• Experience building and managing highly-available public cloud infrastructure and services, with an emphasis on stability, scalability, and security.
• Experience using configuration management and infrastructure-as-code tools.
• Experience supporting relational or no-SQL databases, message buses, caching services, and other common service components.
• Familiarity with CI/CD and testing platforms.
• Familiarity with common monitoring, logging, and observability platforms.
• A positive attitude, a collaborative mindset, and a focus on the customer.
• Experience with some of this tech - AWS services, Kubernetes, ArgoCD, Datadog, Terraform

A little about us
At Chime, we believe that everyone can achieve financial progress. We’re passionate about developing solutions and services to empower people to succeed. Every day, we start with empathy for our members and stay motivated by our desire to support them in ways that make a meaningful difference. 
We created Chime—a financial technology company, not a bank*-- founded on the premise that basic banking services should be helpful, transparent, and fair. Chime helps unlock the access and ability our members need to overcome the systemic barriers that block them from moving forward. By providing members with access to liquidity, rewards, and credit building, our easy-to-use tools and intuitive platforms give members the ability to have more control over their money and to take action toward achieving their financial ambitions.
So far, we’re well-loved by our members and proud to have helped millions of people unlock financial progress, whether they started a savings account, bought their first car or home, opened a business, or went to college. Every day, we’re inspired by our members’ dreams and successes, big and small. 
We’re uniting everyday people to unlock their financial progress—will you join us? 
*Chime partners with The Bancorp Bank and Stride Bank, N.A., Members FDIC, that power the bank accounts used by Chime Members.
What we offer

• 💰 Competitive salary based on experience
• ✨ 401k match plus great medical, dental, vision, life, and disability benefits
• 🏝 Generous vacation policy and company-wide Take Care of Yourself Days 
• 🫂 1% of your time off to support local community organizations of your choice
• 🧠 Mental health support with therapy and coaching through Modern Health
• 👶 16 weeks of paid parental leave for all parents and an additional 6-8 weeks for birthing parents
• 👪 Access to Maven, a family planning tool, with up to $10k in reimbursement for egg freezing, fertility treatments, adoption, and more.
• 💻 Hybrid work perks, like UrbanSitter and Kinside for backup child, elder and/or pet care, as well as a subsidized commuter benefit
• 🏢 A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location to ensure you stay connected to your work and teammates, whether you’re local to one of our offices or remote
• 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
• 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know. 
To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.

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