About Us
Our dedicated team and awesome technology are disrupting the customer support space. Our SaaS platform replaces all of the convoluted systems, lines, and contact numbers of standard customer support with a stunningly simple SDK and Smart Actions – fingerprint, verification, real-time sharing (videos, photos, and screenshots) and effortless in-app texting - plus all data is encrypted, keeping customer data secure. We take the frustration out of customer support and in turn, provide a sleek, secure, and modern smartphone-era experience. Join our team as we revolutionize the customer experience!
Opportunity
UJET is looking for an experienced Software Development Engineer in Test (SDET) to join our team! As an SDET, you’ll take on the opportunity to build or enhance test frameworks and infrastructure that ensure our application is accurate, robust, scalable, performant, and deployable.
Responsibilities
- Architect, design, build and maintain test automation frameworks/scripts for complex mobile and web-based applications
- Design, maintain and optimize test automation infrastructure
- Define road maps and detailed implementation plans in collaboration with SDET, QA engineer, SRE, and developer for QA automation strategy and implementation
- Research and contribute ideas for continually improving code quality and automation test performance
- Create accurate and detailed bug reports when issues are identified
- Integrate and maintain automation tests with CI pipeline
Requirements
- 5+ years of hands-on experience with building test automation tool (preferably in Ruby )
- 5+ years of software engineering background with a solid understanding with algorithms and data structure
- Bachelor's Degree in Computer Science, Engineering, or related field
- Proficient in one or few programming languages: Javascript, Ruby, Python
- Solid experience in Selenium, Appium, Gherkin, Cucumber, RSpec
- Solid experience in server-oriented/backend development
- Solid understanding of CI process (preferably in Jenkins)
- Experience with SQL and Relational Databases
- Experience with REST API
Nice to Have
- Experience with Cypress, Performance Test, Rails, Angular js, Docker, Kubernetes, cloud and virtualization technologies such as AWS, GCP.
UJET is an Equal Opportunity Employer
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. (Thanks CultureAmp who came up with this statement - it’s too good and too important to not repeat).
Compliance Responsibilities
Security, data protection and compliance (SDPC) are paramount to the success of our partnerships. All roles at UJET require compliance with legal and regulatory requirements and acceptance and adherence to all policies and standards within UJET. Personnel acknowledges they are personally responsible for reporting any suspected violations or abuse and are required to complete SDPC training and fulfill role-specific SDPC responsibilities.
Why UJET?
In addition to our great team and disruptive technology, we offer our teammates a competitive compensation and benefits package, work/life balance, unlimited vacation, stock options, catered lunches Monday through Thursday, monthly game nights, and more!
Top Skills
What We Do
UJET is the real-time communications platform that makes it easy for customers and businesses to instantly connect so they can resolve problems faster. Headquartered in San Francisco, UJET enables businesses of all sizes to provide support experiences that turn customers into lifetime brand advocates.
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