Search the 24 jobs at UJET

The Solutions Consultant plays a critical role in bringing the voice and perspective of contact center customers. They contribute to the successful implementation of new customers on the platform and provide consulting services on contact center best practices to existing and potential customers.

Experienced UI Designer responsible for improving the user experience of UJET's product stack by creating clean and intuitive user interfaces and optimized workflows. Collaborate with product management and engineering to implement solutions and establish design guidelines. Create wireframes, prototypes, animations, icons, and final UI designs and style guides. Strong teamwork and communication skills required.

The Solutions Consultant plays a critical role in bringing the voice and perspective of contact center customers. The consultants contribute to the successful implementation of new customers on the platform and provide consulting services on contact center best practices to existing and potential customers.

The People Operations Manager will handle employee relations and compensation matters, develop and drive initiatives, and improve HR processes. They will also stay up to date on HR laws and practices, manage employee relations, and provide support on benefits, systems, and performance.

Seeking a Senior Analytics Engineer to level-up our business intelligence capabilities. Responsibilities include developing Looker reports, improving ETL pipelines, and providing support to customer success teams.

The Solutions Consultant plays a critical role in bringing the voice and perspective of contact center customers. The consultants contribute to the successful implementation of new customers on the platform and provide consulting services on contact center best practices to existing and potential customers.

The Account Executive is responsible for the entire sales process, meeting sales targets, managing the sales pipeline, and demonstrating UJET technology to customers. They should have 2+ years of B2B full cycle sales experience.

UJET is looking for a Frontend Engineer to help build out their subscription platform web experience. The ideal candidate will have 4+ years of professional software engineering experience and be experienced in JavaScript, MVC frameworks, RESTful APIs, and various developer tools and technologies.

The Customer Success Operations Coordinator will provide support to the Customer Success Leadership team and assist with various tasks to ensure smooth operations and deliver value to customers.

The Channel & Alliances Marketing Director will be responsible for creating and supporting the overall channel marketing strategy, managing partner communication programs, and driving co-branded marketing campaigns. The ideal candidate should have experience in the Contact Center and/or Telecommunications markets.

Craft and evangelize UJET’s Go to market messaging and proof points, produce content across the Buyer's Journey, develop effective sales tools and training materials, be the company-wide SME for buying centers in target industries, be the company-wide SME for developers using our SDKs and API

The Customer Success Manager will be responsible for building and growing strategic partnerships with enterprise customers, focusing on retention, upselling, and product adoption. They will develop success plans, execute retention strategies, identify upsell opportunities, and provide executive business reviews. The role requires technical aptitude, excellent communication skills, and the ability to work in a fast-paced startup environment.

The Senior Product Manager (UX) will drive the direction of products and services by collaborating with various teams and stakeholders. Responsibilities include evolving feature concepts, managing requirements, overseeing project development, and conducting UX research.

The Senior Product Manager (Technical/Integrations) is responsible for driving the direction of products and services at UJET. They will collaborate with various teams to define product requirements, manage projects from concept to release, and drive partner integration projects. The ideal candidate should have strong collaboration, product management, and market research skills.

The Account Executive at UJET is responsible for the entire sales process, meeting sales targets, managing the sales pipeline, and demonstrating UJET technology to customers. The ideal candidate should have at least 2 years of B2B full cycle sales experience, excellent communication skills, and a positive attitude.

Join our Revenue Operations team as a Sr. Business Systems Administrator. Use your technical knowledge to build and scale our Salesforce ecosystem. Collaborate with internal teams to implement business requirements and maintain data integrity.

Architect, design, build and maintain test automation frameworks and infrastructure for complex mobile and web-based applications. Integrate and maintain automation tests with CI pipeline. Create accurate bug reports. Research and contribute ideas for improving code quality and automation test performance.

The Director of Revenue and Technical Accounting will lead the day to day operations of the revenue accounting function, ensuring compliance with US GAAP and ASC 606. They will collaborate with cross-functional teams to develop operational processes and provide guidance on revenue recognition impacts of customer agreements.

Experienced QA Engineer responsible for test strategies, test planning, bug reporting, and test automation. Strong understanding of backend system infrastructure and program design. Proficient in scripting languages (Ruby, Python, JavaScript) and front-end automation frameworks (Selenium, WebDriver, Appium, Capybara). Familiarity with mobile development tools (Xcode, Android Studio) and cloud technologies (AWS, Google Cloud). Strong knowledge of network security and software performance measurement.

UJET is looking for a Frontend Engineer to help build out our subscription platform web experience. We are looking for talented candidates who are passionate about the end-user. As a Frontend Engineer, you will play an integral role in helping us execute upon our mission of redefining customer support.