Staff Product Manager

Instawork is a mission-driven (and fast growing) company looking for top talent to help us scale our labor marketplace. Our team is composed of talented and dedicated individuals who are passionate about creating economic opportunity for businesses and skilled hourly professionals. Our headquarters is in San Francisco, with hub cities across the U.S., Canada, and India. Our company values are our North Star, guiding us as we craft impactful products and to be extraordinary colleagues to each other. 

We have been fortunate to be funded by some of the greatest technology investors supporting us on this journey, including: Benchmark (Bill Gurley), Greylock Capital, Y Combinator, and many more. Leveraging our accelerating growth, we will continue to grow our team and to expand globally in order to revolutionize the labor market.

As the Staff Product Manager, you’ll lead a team of PMs, and work closely with Engineering, Data Science, Marketing and Design to build a holistic marketplace strategy for attracting and retaining as many Pros as you can. In pursuing strategy, you’ll launch features across the mobile and web apps, marketplace controls, and our broad suite of out of app communication channels.

Responsibilities

• Create a high functioning team and marketplace engine, which prioritizes sustainable unit economics, partner & professional long term experiences
• Lead a cross-functional team including marketing, design, product management, engineering, and data science to develop features that optimize great gig matches
• Partner with heads of Ops, Finance, Sales, and Marketing to develop a roadmap and execute to achieve company targets

Who are you?

• Product Experience: Minimum 7+ years of product management experience delivering highly successful and innovative products that you're deeply proud of what you've accomplished
• Leadership Experience: Prior experience setting and delivering on a strategy you crafted, where you were accountable for the outcomes.
• Strategic: you can craft a coherent product vision, multi-year strategy and quarterly roadmap that your team and the business rallies behind.
• Business-minded: you are passionate about building businesses, not features. You not only own the user metrics but also own and optimize business performance metrics.
• Strong analytical and statistical skills and experience defining and understanding A/B testing, funnel analysis, conversion, consumer acquisition, retention and go-to-market strategies
• Technically proficient: you have collaborated with engineers in developing the technical architecture of the products you have built.
• Management: 3+ years of experience managing PMs
• Experience working on growth optimization and/or marketplaces
• Experience working on consumer-facing technology
• Experience deploying communications to email or push

Instawork's Values

• Bias for Action -- We are a growing team and an evolving product. We want a team of do’ers to drive the company forward, even if it means making decisions with incomplete information or being wrong.
• Act Like an Owner -- Treat this company as though it is your own. Execute on the fundamentals, and act creatively to drive growth. Your ability to drive impact in any part of our company is only limited by your courage and conviction, not your job title.
• Always Be Learning -- We are changing an entire industry. We strive to learn from each other and get better each day, week, and month, so that our team’s learnings can compound and we can all improve, together.
• Empathy, Trust, Candor -- Empathy for our business partners and professionals means we put ourselves in their shoes. Empathy for our colleagues means we are always upfront and honest with each other, which comes from trust.

About Instawork:

Founded in 2016, Instawork is the leading flexible staffing solution for local, hourly professionals. Its digital marketplace connects thousands of businesses and more than one million workers in the U.S., filling a critical role in local economies. Instawork helps businesses in food & beverage, hospitality, and warehouse/logistics industries fill temporary and permanent job opportunities in more than 25 U.S. markets. For more information visit www.instawork.com

We value diversity on our team and firmly believe Instawork is stronger when we hire people who make their own unique contributions to our culture. We welcome all applicants and encourage candidates from underrepresented backgrounds to apply. 

To learn more about our company values, please visit: https://info.instawork.com/about

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