Value Engineer - West Region

WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation.

About the Role

The Value Engineer position is an individual contributor role, focused on assisting clients and stakeholders as business value experts who bring credible business value strategies and deliverables to our clients. You will be working with account teams and cross LOB to articulate business value of WalkMe to potential and existing customers during and after sales.

As a Value Engineer you will collaborate both internally and externally to develop business cases derived from a value-based methodology. You will play an essential role in the development of both quantitative and qualitative analyses. You will play a proactive role in the creation of business cases and value realization for key accounts and value propositions and/or hypotheses for all accounts at scale. This role reports into our Field CTO.

What You'll Own

• Engage with clients onsite to establish various use cases and quantify the value behind them.
• Effectively articulate the gap of where the client's current state is vs their desired state.
• Align our client's strategic objectives to the platform whilst quantifying the value to be gained.
• Empower Sales with the information to close the opportunity.
• Hold in-depth, value oriented conversations with CXOs, enterprise architects, and line-of-business users.
• Create analytic models and custom executive presentations for key accounts.
• Create and maintain a repository of simplified deliverables (strategy, value models, industry and back-office use cases) which can be re-utilized at scale across the SE, sales, partner, customer success or service consulting teams.
• Additionally:
• Collect and measure key Walkme and industry metrics to establish trends and benchmarking
• May provide training to field sales on value selling and business case models
• Travel throughout the year.

What You Need to Succeed

• Proven track record in a Business Value Consulting role (at least 2 years)
• Enterprise business and financial modeling experience, familiarity with key financial metrics: ROI, TCO, NPV, IRR, ARR, BPM benchmarks.
• Experience dealing with enterprise level opportunities (7-figure contract values).
• B.A. / B.S. from an accredited college; preference for Program and Project Management, Engineering, Economics, Finance or related degree
• Prefer software vendor background (any data related technology experience is of benefit).
• Ability to travel to customer locations
• Proven successful and highly professional pre-sales and post-sales customer deliverables
• Prepared to work in, and lead virtual teams
• Proven success at customer satisfaction through previous roles
• Dedicated to Customer and WalkMe success (win/win situations)

What you will love about us!

• Comprehensive Health Care Coverage for our Employees and Families, 401(k) program with company matching (up to $5,000), and a vacation policy to encourage a healthy work-life balance.
• WalkMe offices are open during Covid-19 for those who chose to come (vaccines required) with in-person and virtual social activities to promote positive employee engagement
• WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row!
• WalkMe helps international companies such as: IBM, LinkedIn, Walgreens, Microsoft, Adobe, Hershey's, Quest Diagnostics and more!
• This position can be remote within the Western US region.

At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.

We've made this commitment not only because it's the right thing to do, but also because we know that having diverse perspectives, experiences and identities on our team helps us to better meet the diverse needs of our global clients. While we're not yet where we want to be, our goal is to create a workplace as fair and inclusive as our business is category defining. And at WalkMe, we achieve our goals.

TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.