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Top Customer Success Jobs in San Francisco, CA
Hardware
The Associate, Customer Support role at Gemini requires handling high priority customer requests, acting as a liaison between teams and customers, managing escalations, enhancing processes, and providing on-call coverage.
Artificial Intelligence
The Customer Success Manager for Grammarly for Education will be responsible for cultivating and maintaining strong relationships with education accounts, ensuring customer value, and executing successful contract renewals. They will play a key role in integrating Grammarly's product into higher education institutions.
Software
The Strategic Customer Success Manager at Truework will develop and maintain strategic customer relationships, manage account planning and success issue resolution, execute account strategies, and utilize data analytics to align business goals. The role involves collaborating with various teams and fostering customer advocacy for business growth.
3D Printing • Aerospace
The Product Engagement and Adoption Specialist will enhance customer experience through support and training on Productboard, conduct product demos, and proactively address customer pain points by collaborating with internal teams to optimize user engagement and satisfaction.
Other
As a Technical Account Manager, you will oversee the technical relationship with customers, ensuring they derive value from the Braze platform. Your role includes driving customer success through adoption and retention strategies, facilitating technical implementations, and serving as an advisor to both clients and internal teams. You'll manage a portfolio of enterprise accounts, focusing on their unique business needs and technical initiatives.
Other
As a Relationship Manager, you will ensure education partners are successful and retained, fostering engagement through webinars, emails, and product knowledge. You will collaborate with various teams to enhance customer experience and understand the higher education space deeply, maintaining key relationships.
Marketing Tech
The Medical Expert in Pediatrics will engage in 1:1 educational Zoom calls to provide guidance on pediatric care for children aged 0 to 12, utilizing evidence-based approaches. Responsibilities include discussing pediatric conditions, participating in quality assurance initiatives, and being a clinical resource within the pediatric specialty.
Digital Media
The Customer Success Manager at Bond will oversee the technical support and customer success ticket queue while collaborating with various stakeholders to enhance financial product delivery. This role involves managing technical investigations, resolving customer issues, and creating policies to improve customer experience.
Other
As an SMB Customer Success Manager at RollWorks, you will manage relationships with key customers, driving product adoption and retention through strategic engagement and collaboration with various internal teams. You’ll leverage expertise in the RollWorks platform to guide customers in maximizing their value and achieving their marketing goals.
Payments
As a Support Engineer at Sentry, you'll help software developers resolve issues related to their usage of Sentry's products. You will triage support requests, reproduce product bugs, write knowledge base articles, and engage with the community via open-source channels. The role focuses on enhancing customer experience and ensuring timely support.
Top Skills:
JavaScriptPHPPythonRuby
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