Top Tech Jobs & Startup Jobs in San Francisco, CA

Build and maintain fullstack features for GitLab’s post-purchase subscription experience, including renewals, billing accounts, auto-renewal, overages, and subscription visibility. Work across Ruby on Rails and Vue.js, integrate billing and customer systems, collaborate with Product and Design, write tested and maintainable code, support safe rollouts, reduce technical debt, participate in code reviews, and respond to incidents affecting revenue and customer access.

Own complex enterprise customer escalations from initiation through resolution, coordinating Engineering, Support, Product, Customer Success, Sales, and executives. Develop customer-facing resolution plans, lead high-stakes communications, maintain accountability for commitments, coordinate with incident managers, and support relationship repair after incidents. Contribute to escalation playbooks, templates, postmortems, and process improvements within a globally distributed, follow-the-sun support organization.

Own regional marketing strategy and execution for a sales territory, including demand-generation campaigns, events, account-focused programs, and channel and alliance marketing. Manage campaign budgets, agencies, logistics, measurement, and pipeline outcomes. Partner cross-functionally with sales and marketing teams, mentor regional marketers, improve processes, and use data and AI-assisted automation to optimize performance. The role serves enterprise technology buyers and requires travel up to 50%.

Leads enablement programs for GitLab’s Customer Experience organization, developing training, onboarding, product knowledge, job aids, assessments, and sales effectiveness content. Partners with field leaders and cross-functional teams to tailor programs, align enablement with launches and events, train teams on tools, measure program impact, and improve learning delivery. Requires SaaS or software enablement experience, technical fluency, strong communication, project and change management skills, AI adoption, and experience supporting public-sector or regulated go-to-market teams.

Lead the design, planning, execution, and improvement of global compensation programs, including merit, promotion, equity, and bonus cycles. Establish calendars, controls, documentation, communications, and success measures; analyze compensation data; support budgeting and reconciliation with Finance; ensure compliance, accuracy, and confidentiality; and partner with People, Legal, IT, and leadership teams to improve systems and processes across a distributed workforce.

Leads GitLab’s Product Data Science team of six, setting its vision, roadmap, priorities, and analytical standards. Partners with Product and Engineering leaders on experimentation, causal inference, analytics, and production modeling. Manages hiring, coaching, retention, performance, and team culture while contributing hands-on to analyses, queries, and model reviews. Requires strong product judgment, executive communication, statistical expertise, SQL, Python, machine learning, and experience managing data science teams.

Partner with Sales, Revenue Operations, and Finance to analyze go-to-market performance. Develop production machine learning models for propensity, churn, expansion, and lead scoring; design experiments; conduct causal and statistical analysis; build agentic analytics workflows; contribute to GitLab’s semantic layer; and write production-grade Python and SQL. Communicate insights to nontechnical stakeholders and support executive reporting on consumption, ARR, activation, conversion, retention, and revenue performance.

Leads Sales recruiting across the Americas, managing and developing recruiters while partnering with Sales leaders on workforce planning, hiring strategies, structured interviews, and scalable processes. The role recruits senior and specialized Sales talent, uses recruiting data to improve performance and hiring outcomes, supports inclusive hiring, and collaborates with Sales Operations, Enablement, People Partners, Compensation, and Finance. The position is remote-first and may carry a personal requisition load.

Support two vice presidents by managing complex calendars, meetings, travel, events, recruiting coordination, onboarding logistics, expenses, and follow-through on action items. The role requires anticipating priorities, coordinating across global time zones, handling confidential information, supporting special projects, and using AI tools to improve administrative efficiency while validating outputs. It is a remote US-based position with preference for Central or Eastern time zones.

Leads and builds a Financial Services enterprise sales team focused on acquiring and expanding GitLab customers across banks, capital markets firms, and insurers in the New York area. Owns pipeline, bookings, revenue, forecasting, territory planning, go-to-market strategy, hiring, coaching, performance management, and executive customer relationships. Partners with Solutions Architects, Marketing, Sales Operations, Deal Desk, and cloud and GSI partners while addressing financial services regulatory and procurement requirements.