Top Tech Jobs & Startup Jobs in San Francisco, CA

Lead UX vision and strategy across Money and Risk domains, define AI-first financial UX, drive cross-team opportunities, shape product strategy, do hands-on design work, mentor designers, and contribute scalable design system patterns.

Lead product for Gusto's AI-first service intelligence layer across voice, chat, and email. Own intent understanding, escalation/handoff logic, context ingestion, knowledge retrieval, model evaluation and monitoring. Drive architecture simplification, experimentation, and cross-functional alignment with Sales, Service, and Engineering to improve solve rate, satisfaction, escalation accuracy, handle time, and customer effort.

As a Staff Software Engineer, you will design, build, and mentor engineers on Gusto's core platform services, focusing on scalable architecture and collaborative product development.

Lead the AI/ML organization at Gusto, defining strategies for AI systems, collaborating with senior leaders, and ensuring the development of impactful AI solutions.

The Staff Data Scientist will lead data analysis, experimentation, and strategic decision-making processes, collaborating with multiple teams to drive business success through advanced statistics and AI methods.

The Senior Product Manager will lead Gusto Pro Workflows for accountants, focusing on product discovery, collaboration, and enhancing user experiences with AI-driven solutions, while developing effective strategies to address customer needs and improve workflows.

Build and scale Gus, Gusto's AI-powered assistant and platform experiences. Architect and implement end-to-end web and cross-channel AI features, create self-serve developer patterns, collaborate with ML/product teams on prompts and escalation logic, mentor engineers, and ensure performance and reliability across a large Ruby on Rails and React application.

Owner of day-to-day support and continuous improvement for billing, Order-to-Cash, and cash-reconciliation applications. Troubleshoots incidents, manages ITSM lifecycle, supports month-end billing, maintains integrations and reconciliations, writes SQL queries, and implements AI/automation to reduce manual work. Partners with Finance on configuration, testing, releases, controls, and documentation.

Lead partner enablement strategy and programs end-to-end: design onboarding, certification, and just-in-time resources; measure activation, revenue contribution, and ROI; align cross-functionally with Revenue, Product, and Marketing; apply learner-centered design and emerging AI tools to scale partner education; travel up to 25% for partner training and events.

Lead treasury operations including liquidity management, banking relationships, payment rails (ACH, wires, real-time, stable coins), liquidity forecasting and modeling, credit facilities, and treasury-related product evaluations. Partner cross-functionally with Payments, Risk, Accounting, and Engineering to improve processes, mitigate operational risk, and implement treasury projects while mentoring junior team members.