Top Tech Jobs & Startup Jobs in San Francisco, CA

Own GitLab’s competitive positioning for AI and agentic software development. Analyze markets and competitors, develop differentiated narratives, create sales enablement and competitive assets, guide product roadmap recommendations, support displacement campaigns, and brief executives, analysts, investors, and sales teams. The role measures success through competitive win rates, pipeline contribution, market leadership, and customer displacement while publishing thought leadership and elevating competitive marketing practices.

Own the product direction for GitLab’s usage billing platform, including metering, aggregation, rating, and Zuora and CustomersDot integrations. Enable teams to launch credit-based capabilities across GitLab deployment models while improving pipeline scalability, reliability, billing accuracy, auditability, and time to monetize. Coordinate with engineering, Finance, Legal, Compliance, and go-to-market teams to define pricing models, resolve billing defects, and prioritize platform investments.

Manage a portfolio of customer subscription renewals from tracking and customer consultations through quotes, documentation, forecasting, and closure. Identify expansion opportunities, assess usage and contract risks, explain renewal terms, maintain accurate CRM records, and collaborate with Sales, Customer Success, Finance, and Legal. This tactical, quota-carrying role follows defined processes, escalates complex situations, and supports customer retention in a remote environment.

Provides company-wide technical leadership for GitLab’s Core DevOps services spanning CI, CD, planning, and source control. Sets architecture and technical direction, reduces systemic risk, leads complex designs and migrations, establishes reliability metrics, integrates AI capabilities, and partners with Infrastructure, Security, SRE, and Product. The role also mentors senior engineers, reviews critical designs, supports incident management, and contributes to technical hiring.

Generates qualified sales meetings and pipeline through inbound lead management, account research, discovery conversations, and multichannel outreach. The role collaborates with Field and Digital Marketing, manages activities in Salesforce and Outreach.io, reports results, documents processes, and mentors new SDRs. GitLab provides DevOps and product training, with potential promotion to an outbound role after 12 months.

Build and manage GitLab’s strategic account pipeline, helping organizations adopt its AI-powered DevSecOps platform. This is a future pipeline opportunity with responsibilities, requirements, hiring process, and compensation details not provided in the posting.

Owns execution and business outcomes for the Chief Customer Officer’s strategic programs, including go-to-market transformation, renewals, retention, product feedback, and executive account engagement. Converts executive priorities into coordinated workstreams, aligns senior stakeholders, tracks program health and ARR-related outcomes, surfaces risks, drives accountability, and recommends scope or sequencing changes. Builds operating standards and a scalable programs function in a globally distributed environment.

Build backend platforms and reusable tooling that enable engineering teams to conduct performance testing, analysis, benchmarking, and optimization through self-service workflows. Develop AI-assisted engineering capabilities, improve performance reporting and trend visibility, create documentation and templates, and influence teams to integrate performance testing into development and release processes. Partner broadly with development teams while providing expertise on complex performance challenges and scalable platform capabilities.

Provides technical leadership for cross-team backend initiatives, modernizes monolithic and legacy systems, establishes architecture and engineering standards, and guides Go, Kubernetes, and Rust adoption. Leads platform roadmap trade-offs, incident response, technical documentation, mentoring, and AI-assisted engineering workflows while improving reliability, security, performance, operability, and maintainability.

Leads sales enablement for GitLab’s Public Sector business across Federal, State, Local, and Education markets. Develops tailored training, content, job aids, onboarding, compliance guidance, and enablement programs; partners with sales leadership and cross-functional teams; supports procurement and contracting processes; aligns programs with launches and events; and measures enablement effectiveness against business outcomes.