Jobs at Applied Systems - ICIMS TEST

Supports Salesforce administration, configuration, automation, data quality, security settings, user access, and platform optimization. Gathers business requirements, configures Flow and other Salesforce features, monitors support tickets, performs first-level issue triage, maintains documentation, and collaborates with senior team members. The role also uses Claude to build automations for internal process management and monitoring.

Define enterprise-scale data architecture across batch, streaming, warehouse, lakehouse, OLTP, OLAP, AI, and vector-store use cases. Establish standards for data quality, governance, lineage, access, observability, SLAs, and modeling. Serve as a technical escalation point, influence roadmaps, implement AI-enabled workflows, and mentor engineers through hands-on architecture, coding, reviews, and technical guidance.

Own carrier connectivity for Connected Trading, solving complex integration problems across product and engineering teams. Define platform and API solutions involving data contracts, authentication, error handling, and system failure modes. Set priorities, coordinate delivery, measure connectivity performance, support carrier onboarding, and partner with product, engineering, agency, and carrier stakeholders. The role requires strong technical product management, analytical ability, communication skills, and experience delivering cross-functional solutions through production.

Leads full-cycle enterprise sales for insurance technology and AI solutions, managing prospecting, discovery, evaluations, proofs of concept, negotiations, and account expansion. Builds strategic account plans, develops executive relationships, translates technical capabilities into business value, coordinates cross-functional teams, manages pipelines and forecasts in Salesforce, and supports retention. The role focuses on large insurance carriers, MGAs, and brokers and requires frequent U.S. travel of up to 50%.

Partners with Product leaders to solve ambiguous business and product problems, drive cross-functional outcomes, support roadmap and go-to-market planning, define success metrics, improve product telemetry, synthesize data and customer insights, apply AI tools, standardize product operations practices, and coach product teams.

Leads and develops a Solution Consulting team supporting Applied’s Epic portfolio. Manages performance, coaching, resource strategy, demonstrations, discovery sessions, strategic opportunities, and sales collaboration. Partners with Product, Marketing, Services, and Support to ensure effective enablement and client handoffs. Requires insurance or SaaS expertise, pre-sales experience, people management, AI product knowledge, and up to 25% nationwide travel.

Supports and optimizes People Operations processes across the employee lifecycle, including onboarding, compensation changes, leave administration, and offboarding. Improves workflows through automation and self-service solutions, partners with cross-functional teams and vendors, maintains process documentation and audit-ready controls, and leads operational improvement initiatives. Analyzes service trends and drives adoption of new processes and tools.

Senior Product Manager responsible for defining and executing strategy for benefits products. Owns roadmaps, prioritization, requirements, release planning, market research, business cases, product activation, adoption metrics, and workflow automation. Partners with engineering, UX, customer experience, sales, customers, and leadership to deliver data-driven SaaS solutions, integrations, AI capabilities, and customer value. Mentors junior product team members and supports scalable, secure product development.

Conduct consultative pre-sales activities for Applied Epic and related insurance software solutions. Develop product demonstrations, assess client goals, prepare proposals, coordinate site visits, respond to requirements, and manage sales-cycle handoffs. Collaborate with sales teams and clients to demonstrate business value, technology alignment, growth opportunities, and cost savings. Requires insurance agency or brokerage expertise, SaaS sales experience, AI product knowledge, strong presentation skills, and up to 25% travel.

Lead and grow a global data engineering team while building foundational cloud data platforms and scalable pipelines on GCP. Oversee data modeling, DataOps, reliability, governance, AI-ready data, CI/CD, monitoring, and stakeholder delivery. Establish engineering standards, SLAs, quality controls, architecture practices, and AI-assisted development workflows. Partner across business and technology teams to enable self-service analytics and data-driven decision-making.

Lead the architecture, development, and scaling of data pipelines, ETL processes, APIs, and cloud infrastructure for a customer-facing Data Lake platform. Use Python, Golang, SQL, Debezium, GCP, Pub/Sub, Dataflow, and BigQuery to process large-scale data. Establish engineering standards, mentor engineers, influence technical strategy across teams, guide strategic projects, and collaborate with engineering, product, architecture, and business leadership.

Leads UX strategy and design for complex, high-volume insurance workflows. Responsibilities include user research, information architecture, interaction and visual design, design systems, implementation planning, facilitation, stakeholder storytelling, and mentoring. The role drives cross-product consistency, aligns design with product and business goals, guides research and prioritization, improves design quality, and collaborates with engineering across multiple product domains.

Lead the vision, strategy, adoption, roadmap, and execution for Submissions Manager, an AI-powered B2B insurance workflow product. Conduct user research, prioritize requirements, define metrics, coordinate design, engineering, marketing, customer experience, and operations, and align integrations with adjacent products. Communicate strategy and business outcomes to executives while mentoring other product managers and driving activation and adoption across commercial insurance agencies.

Lead North America agency adoption and engagement for Applied's commercial lines collaboration portfolio. Set strategy, build scalable operating models and playbooks, align cross-functional teams, personally lead executive agency engagements and large migrations, and drive measurable usage and bound premium. Combine digital and human enablement, own change management, and reinforce network effects between agencies and carriers.

Design, build, and operate enterprise-scale cloud infrastructure across GCP (primary) and Azure, including landing zones, Kubernetes (GKE/AKS), IaC (Terraform), CI/CD, secrets management (Vault), hybrid networking, monitoring, DR, and automation. Mentor engineers, create runbooks and documentation, and partner with security and application teams to ensure secure, reliable, cost-optimized multi-cloud operations.

Join the IT AI Automation team to build and harden micro-apps and AI integrations on a governed GCP platform. Contribute to bug fixes, small features, code and design reviews, monitoring, and apply foundational software development and security practices. Gain hands-on experience with Python, SQL, CI/CD, and AI tools while supporting deployments, secrets management, testing, and documentation.

Full-cycle B2B sales role selling SaaS solutions to independent insurance agents. Manage prospecting through close, consult on business goals, meet/exceed quota, and contribute to growth in a hybrid team environment.

Lead product analytics end-to-end: define metrics and measurement frameworks, analyze user behavior and product performance, build dashboards and self-service analytics, synthesize internal and market data, and deliver strategic recommendations to influence product roadmap and business outcomes while partnering cross-functionally.

Support daily administration and optimization of the Salesforce platform: gather requirements, configure Flow, fields, layouts, record types and security, maintain data quality, triage support tickets, document processes, and collaborate with senior admins to deliver scalable, user-focused solutions.

Design, deploy, and operate enterprise network infrastructure across GCP, on-premises, and hybrid environments. Manage cloud networking (VPCs, VPNs, routing, firewalls, load balancing, DNS, IPAM), administer F5 BIG-IP, troubleshoot BGP/IPSec, build IaC and automation with Terraform, GitLab CI/CD, and Ansible, monitor network performance, maintain documentation and runbooks, collaborate across teams, and participate in on-call rotations.