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Lead a team of platform engineers to enhance infrastructure, reliability, and developer productivity at Lob. Develop and execute a Platform strategy, cultivate a DevOps culture, and collaborate with cross-functional teams for strategic alignment and compliance.
The Engineering Manager for Personalization will lead engineering projects, mentor team members, and collaborate with the Product team to implement new features. They will ensure the performance and outcomes of the engineering team, promoting a culture of collaboration and high-quality product delivery.
As an Engineering Manager for the Billing team, you will lead engineering projects from design to implementation, mentor your team, and collaborate with other engineering leaders. You'll be responsible for delivering high-quality products while ensuring the billing systems maintain customer trust through accuracy and consistency.
As a Software Engineer on the Personalization team, you will collaborate with Product and stakeholders to implement features, work on backend and frontend systems, lead projects, mentor team members, and promote best practices in software design and architecture.
The Technical Support Specialist ensures a pleasant support experience for Lob customers, quickly identifying issues and working towards solutions. This role focuses on customer success, providing service across multiple channels, triaging inquiries, and contributing to the knowledge base while becoming a product expert.
As a Billing Analyst, you will handle client invoice processing, verify invoice accuracy, ensure proper accounting for contracts, assist in collections and accounts receivable management, and support month-end close activities. This role requires interaction with clients and collaboration with various teams to identify process improvements and contribute to system conversion initiatives.
The Strategic Account Executive will be crucial in driving Lob's revenue by identifying and closing opportunities with strategic partners. Responsibilities include mastering outbound messaging, developing high-priority sales opportunities, leading customer relationships, and providing demonstrations of Lob’s product solutions. The role requires collaboration with various teams to enhance customer engagement and inform product direction.
As a Software Engineer at Lob, you'll develop and maintain applications related to Partner Experience, collaborating with engineers and partners. Your work will involve both backend and frontend technologies, primarily using Node.js, Typescript, and Vue.js within a Service-Oriented Architecture on AWS.
The Senior Logistics Manager will oversee postal logistics and 3PL operations to ensure optimal delivery times and costs. Responsibilities include revising standard operating processes, setting strategic goals, implementing new technology, and monitoring KPIs to enhance network performance and customer satisfaction.
The Billing Analyst will manage client invoicing, analyze contracts for accounting accuracy, resolve customer issues, ensure timely collections, assist in month-end closing, and support system conversions.
The Strategic Account Executive at Lob will spearhead new business opportunities with strategic partners, master outbound messaging, and develop high-level client relationships. This role involves leading complex sales processes, managing proof of concept evaluations, and providing market feedback to inform product roadmaps.
As a Software Engineer on the Personalization team, you will develop and implement features for transforming customer inputs into print-ready PDFs. Your work will include collaborating with stakeholders, maintaining backend and front-end systems, and mentoring fellow engineers while promoting best coding practices.
The Technical Support Specialist at Lob ensures efficient customer support by identifying and resolving issues swiftly. They deliver personalized service, contribute to the knowledge base, and act as product experts to foster customer trust and satisfaction. Within the first year, they lead technical projects while focusing on improving response metrics and customer satisfaction ratings.
As a Software Engineer, you will develop and maintain applications related to Partner Experience using Node.js, Typescript, and Vue.js. Your role includes collaborating with other engineers and business partners, solving technical problems, and writing documentation for diverse audiences.
The Senior Logistics Manager oversees postal logistics, 3PL logistics, and implements new technologies and processes to improve delivery times and costs. This role focuses on developing operational goals, KPIs, and maintaining relationships within the print and postal industries to ensure a world-class experience for customers.
As an Engineering Manager for the Personalization team at Lob, you'll lead software engineering projects from design to implementation, coach and mentor your team, and work alongside product managers to deliver quality features. A background in full-stack development and experience managing engineering teams in a SaaS startup environment is required to successfully adapt to customer needs and improve product offerings.
As an Engineering Manager, you will lead engineering projects from design to operation, partner with the product team, mentor engineers, and improve the team's performance. You will need to adapt quickly to meet customer expectations, leverage your experience in billing systems, and ensure the quality of the products and features developed by your team.
As an Engineering Manager, you will lead and mentor a high-performing software engineering team, oversee project implementation from design to operation, and collaborate with product stakeholders to deliver quality features that meet customer expectations. You will also foster a collaborative culture within the engineering team and ensure high performance and outcomes.
The Senior Logistics Manager will oversee the postal logistics and operations for Lob, ensuring efficient delivery times and cost management. Responsibilities include improving processes, setting strategic goals, and monitoring KPIs in collaboration with the Partner Operations team. The role demands expertise in commercial printing and logistics, along with strong leadership skills to drive operational excellence.
The Billing Analyst will manage client invoice processing, analyze project details for accuracy, ensure compliance with contract terms, and interact with clients for support. The role includes assisting in month-end close, monitoring collections, and contributing to system conversion initiatives. Additionally, the analyst will help with audits and document internal controls.