Teams at Enverus - Jobvite TEST

Lead power market analysis and forecasting, develop market models, and produce publications on power and CRR/FTR markets. Engage clients, host webinars, mentor junior staff, and provide actionable congestion risk management and trading recommendations.

Provide front-line support for Enverus software via phone, email, and screen share; diagnose and resolve user issues; document customer requests; educate users; escalate product bugs with thorough notes; collaborate within the team and with other departments; maintain product knowledge and ensure high customer satisfaction while supporting rotating shifts and holiday coverage.

Answer owner relations inquiries about revenue, land, division orders, JIB, A/R and A&P. Log and follow up cases, build client relationships, manage difficult situations, and participate in cross-training to expand skills.