Top IT Support & Helpdesk Jobs in San Francisco, CA

Provides advanced technical support to GitLab’s largest customers, troubleshooting complex Linux, GitLab, CI/CD, infrastructure, and integration issues. Builds customer relationships, resolves critical incidents, collaborates with Product, Development, Infrastructure, Customer Success, and Sales teams, and contributes to bug fixes and roadmap influence. Creates reusable support documentation, shares technical knowledge, and participates in hiring activities.

Provide Tier 2 support and escalation management for hardware, OS, networking, and access issues across multiple platforms. Administer enterprise SaaS (Google Workspace, Atlassian, Okta, Jamf, Slack), perform root cause analysis, build SOPs/knowledge base, collaborate with cross-functional teams, and automate workflows to reduce ticket volume and improve SLA performance.

The Data Center Technician role involves ensuring the smooth operation of the data center, performing maintenance, and troubleshooting hardware and software issues.

The Data Center Technician role involves providing technical support, maintaining data centers, and ensuring operational efficiency of systems and equipment.

Belvedere Trading is seeking a Data Center Technician to support their proprietary technology infrastructure and ensure efficient operations. Responsible for maintenance and resolution of technology-related issues.

The IT Disaster Recovery Specialist will engage in disaster recovery planning and execution, ensuring business continuity in case of IT disruptions.

The Data Center Technician will support the firm's technology operations, ensuring the functionality and maintenance of data center systems and infrastructure.

The Data Center Technician role involves ensuring the operational efficiency of Belvedere Trading's data center while maintaining equipment and systems.

The Data Center Technician role at Belvedere Trading involves supporting data center operations, ensuring equipment functionality, and handling technical issues.

The Data Center Technician maintains hardware and network systems, ensuring high availability and performance of data center operations.