Top IT Support & Helpdesk Jobs in San Francisco, CA

Support and maintain Salesforce Service Cloud and enterprise CCaaS platforms (Zoom, Genesys, Amazon Connect). Perform admin tasks, configure case management and automation, assist DevOps and releases, monitor platform performance, troubleshoot integrations, support reporting and data quality, and collaborate on CX improvements and governance.

Provide Level 1 remote and on-site IT support for hardware, software, network and security. Own incidents end-to-end, document resolutions, escalate to Level 2/3, maintain knowledge articles, analyze recurring issues, complete training, and work rotating shifts supporting APAC and North America.

The IT Disaster Recovery Specialist is responsible for developing, implementing, and overseeing disaster recovery plans to ensure business continuity during disruptions.

The IT Compliance Officer ensures adherence to IT compliance standards, supports risk management strategies, and promotes best practices in technology.

As an IT Compliance Officer at Belvedere Trading, you'll ensure adherence to compliance standards, implement risk management strategies, and oversee IT governance protocols.

The IT Compliance Officer will be responsible for ensuring compliance with regulatory requirements, managing risk, and implementing IT policies and procedures.

As an IT Change Management Specialist, you will manage and oversee changes in IT systems and processes, ensuring minimal disruption to services and maintaining operational integrity.

The IT Disaster Recovery Specialist will ensure business continuity by overseeing disaster recovery planning, strategy implementation, and risk assessment processes.

The IT Compliance Officer will ensure compliance with regulations, develop policies, and liaise with internal/external auditors, fostering a culture of compliance throughout the organization.

The Data Center Technician will support the firm's data center operations, ensuring software and hardware systems run effectively. Responsibilities include troubleshooting and maintaining server hardware, monitoring system performance, and assisting with technology upgrades.