Jobs at ZS - icims TEST

Lead consulting engagements by defining project approaches, coordinating teams, analyzing qualitative and quantitative data, testing hypotheses, synthesizing findings, and presenting recommendations to clients. The role also contributes thought leadership, business development, internal firm initiatives, and mentorship of junior consultants, with a focus on emerging pharmaceutical clients.

Supports the design and delivery of customer experiences, services, products, and brand interactions. Conducts qualitative research, creates experience maps, user journeys, service blueprints, personas, and prototypes, and collaborates with multidisciplinary teams and clients throughout the design process. Facilitates design-thinking workshops, translates research into strategy, prepares presentations, and helps develop actionable recommendations. The role focuses on human-centered experience and service design, particularly for healthcare and life sciences clients.

Consults with clients to define customer engagement strategies, design marketing technology and customer data solutions, lead implementation and activation, and measure outcomes. Manages project workstreams, requirements gathering, solution roadmaps, stakeholder coordination, risks, and delivery milestones. Partners with architects and technical teams, leads client workshops, supports proposals and business cases, and mentors junior consultants. The role focuses on customer experience transformation, omnichannel marketing, analytics, and data-driven technology solutions.

Leads administrative support services across multiple teams and offices. Oversees managers, staffing capacity, workload allocation, service standards, workflow coordination, process improvements, and operational performance. Partners with senior stakeholders, resolves escalated issues, supports hiring and succession planning, and establishes consistent onboarding and training practices. The role requires extensive administrative operations experience, strong leadership, resource-planning judgment, and effective communication with internal and external stakeholders.

Leads enterprise product marketing strategy for ZS’s platform and product portfolio. Responsibilities include market and customer insights, positioning, messaging, pricing input, launches, commercialization, lifecycle adoption, sales enablement, executive influence, resource prioritization, and product marketing team development. The role requires translating complex SaaS, AI, and agentic AI capabilities into credible customer value and measurable business outcomes.

Manage a portfolio of life sciences clients using ZAIDYN data management and analytics modules. Lead technology deployments, solution design, project planning, staffing, delivery, client relationships, sales support, and executive presentations. Coordinate global teams across data, analytics, AI, cloud, BI, and MDM capabilities. Drive business growth, ensure scalable technical architectures, mentor employees, and provide thought leadership on emerging technology and domain trends.

Develop advanced analytics and machine learning models for client business challenges, analyze complex healthcare and pharmaceutical datasets, and translate findings into actionable recommendations. The role includes client communication, presentation development, analytical workstream ownership, project coordination, mentoring junior staff, and building client relationships. Consulting experience and the ability to explain complex analytical concepts to nontechnical audiences are essential.

Leads multiple client-facing technology engagements from discovery through ongoing operations. Builds senior client relationships, advises on technology-enabled solutions and transformation roadmaps, manages cross-functional global teams, and coordinates delivery across workstreams. Supports account expansion by shaping proposals and identifying opportunities. Partners with internal practice and technology teams to deliver integrated digital transformation, analytics, AI, platform, and enterprise technology solutions.

Design and develop scalable AI and software systems, including LLM pipelines using RAG, agentic workflows, PEFT, and guardrails. Lead architecture, coding, testing, deployment, governance, DevOps automation, and system reliability across AWS, Azure, and Databricks. Collaborate with clients and cross-functional teams, translate business needs into technical requirements, conduct code reviews, and promote secure, compliant engineering practices.

Supports revenue operations and go-to-market execution across Sales, Marketing, Customer Success, Finance, and Product. Responsibilities include managing lead routing, lifecycle processes, territory updates, forecasting, deal desk coordination, CRM and sales technology administration, data quality governance, reporting dashboards, pipeline analysis, documentation, user enablement, and cross-functional process improvement.

Own and grow ZS’s AWS partnership by managing governance, joint strategy, funding, certifications, opportunity registration, competencies, co-selling, marketplace activity, pipeline, and revenue. Coordinate AWS and ZS stakeholders across sales, marketing, finance, legal, procurement, and delivery. Build enablement and go-to-market programs, maintain alliance operations and reporting, and serve as the primary advisor and accountable leader for the relationship.

Delivers technology consulting solutions for marketing, customer experience, and customer data activation. Responsibilities include requirements gathering, solution design, SQL/ETL-based data development, marketing technology implementation, project workstream leadership, client collaboration, troubleshooting, business impact measurement, and mentoring junior team members. The role supports pharmaceutical, healthcare, and life sciences clients and requires client-facing delivery, technical consulting, and occasional travel.

Leads demand generation for ZS's product portfolio, developing integrated B2B campaigns across digital, ABM, events, alliances, email, paid media, social, and SEO. Manages campaign performance, attribution, budgets, pipeline contribution, and ROI; partners with Product Marketing to activate product priorities. Oversees campaign processes, governance, reporting, lead management, post-campaign optimization, and the professional development of the Product Demand Generation team.

Leads strategy consulting projects for research and development clients by defining scope, analyzing issues, testing hypotheses, synthesizing findings, developing recommendations, and communicating results. Coordinates project execution, supports business development, contributes thought leadership, and mentors junior team members. The role requires strong analytical, strategic, communication, client service, and team leadership skills, with consulting experience and relevant graduate or professional qualifications.

Supports consulting engagements through market and desk research, quantitative analysis, client presentations, relationship management, project planning, risk mitigation, and status reporting. Uses Excel, Access, Confirmit, and proprietary software to develop insights and recommendations. Collaborates with project teams, contributes to client decision-making, helps meet project goals and deadlines, and mentors Associates.

Supports consulting engagements by researching markets, analyzing data, developing solutions to client business problems, and communicating insights and recommendations. The role uses Excel, Access, Confirmit, and proprietary software to create custom analyses, collaborates with client and internal teams, and owns assigned project deliverables. A bachelor's or master's degree with quantitative coursework and strong communication, teamwork, organization, and problem-solving skills is required.

Lead and support Salesforce CRM transformation projects for healthcare, pharmaceutical, and life sciences clients. Manage projects across strategy, requirements gathering, solution design, customization, implementation, and delivery. Collaborate with clients and technical teams, provide Salesforce platform guidance, communicate technical solutions to nontechnical stakeholders, and manage timelines, budgets, and deliverables.

Lead business development and delivery of complex supply chain transformations for high-tech and data center clients. Manage client relationships, design supply chain analytics and solutions (inventory, demand/capacity planning, network design, supplier performance), lead cross-functional teams, present executive recommendations, and coach project team members.

Lead and grow the ZS–Google Cloud alliance: own governance and KPIs, develop joint GTM and co-sell strategies, drive pipeline and revenue, enable internal teams, and expand joint solutions and marketing.

Lead and advise life sciences clients on end-to-end digital application programs. Define architectures, NFRs, and technical designs; drive cloud-native, microservices, and DevSecOps delivery; estimate and plan large programs; build and mentor cross-functional teams; contribute to practice development and go‑to‑market initiatives.