Search the 16 jobs at Synapse

As a Product Counsel at Synapse, you will be responsible for ensuring legal compliance and providing insights to develop best-in-class financial products. You will draft and implement user agreements, research laws and regulations, and advise on consumer protection. We are looking for a law degree with active membership in at least one U.S. State bar, preferably California, and 6+ years of legal experience in corporate/legal firms or FinTech.

As Customer Implementations Team Lead, you will manage a team of Implementation Engineers and work with customers to bring their products to life. You will be responsible for prioritizing workflow, improving processes, and training the team on new processes.

Implementation Engineer to help customers build and launch fintech products. Serve as primary point of contact for customers during implementation process. Develop project plans, manage milestones, and resolve issues.

The Program Manager, Customer Success Operations will enable Customer Success Managers with the necessary tools, processes, and data insights to lead customers to their desired outcomes. This role will also contribute to driving internal efficiencies and achieving retention and expansion goals.

The Program Manager will lead the launch and ongoing execution of the Knowledge Centered Service (KCS) initiative. They will drive the strategy, implementation, and adoption of KCS across the Customer Success organization, ensuring a better user experience and knowledge sharing culture.

As Customer Compliance Team Lead, you will be responsible for leading a team of Customer Compliance Managers. Your role will involve managing customer compliance initiatives, prioritizing workflow, and working cross-functionally to improve processes. You should have at least 5 years of compliance experience within the FinTech industry, with a minimum of 3 years in people management. A technical mindset, attention to detail, and excellent communication skills are also required.

Build and maintain systems and processes to enable the Customer Compliance team to scale. Analyze backlog, present findings to leadership, and improve processes. Train teams on new processes. Minimum 5+ years experience in compliance operations within FinTech with a technical mindset. Strong communication skills and passion for fintech.

The Paralegal position at Synapse involves coordinating cross-departmental requests, managing contracts, and supporting legal tasks as requested. The role requires attention to detail, strong organizational skills, and the ability to work well under pressure.

The Director of Digital Marketing expands and enriches connections between Synapse and the marketplace to create a foundation for new and differentiated products that enable businesses and people to have healthier financial lives.

The Director of Product Marketing will be responsible for expanding connections between Synapse and the marketplace, driving the success of customers, and growing the business. They will work closely with Product, Engineering, and Sales teams to build and market a banking platform. This role requires strategic thinking, collaboration, and the ability to lead and mentor a team.

Senior Implementation Engineer responsible for onboarding customers and ensuring their success with our financial products. Serve as the primary point of contact for high-value customers and work with cross-functional teams to integrate new platforms. Minimum 5 years of experience in implementation or account management in a B2B software or FinTech environment required. Technical background and excellent communication skills are necessary. Experience running complex projects and familiarity with financial services products are preferred.

Ensure highest availability and reliability for fintech customers. Troubleshoot issues across platform and code. Serve as technical point of contact for Engineering. Update knowledge base and standard operating procedures.

Synapse is seeking talented team members with a love for technology, finance, and unique challenges to ensure the success of their customers. The company provides financial products as APIs to FinTech companies. Applicants are encouraged to submit their applications for future roles that match their experience.

Senior Engineer at Synapse responsible for writing clean, scalable code, collaborating with technical teams, prototyping solutions, architecting systems, communicating with customers, mentoring team members, and developing backend implementations.

Provide legal guidance, lead contract administration and negotiation, resolve commercial issues, ensure compliance with laws and regulations.

Synapse is seeking a Sr. Enterprise Account Executive to drive sales and growth for the company. The successful candidate will have proven experience in enterprise sales, value-based selling skills, and knowledge of the FinTech industry. They will be responsible for developing new business, managing accounts, and uncovering upsell opportunities. Travel will be required for this role.