Top Tech Jobs & Startup Jobs in San Francisco, CA

Seeking a dynamic and results-driven Customer Success Team Lead to guide a team in leveraging technology and strategy for impactful business outcomes. Collaborate closely with the regional CSM leader to drive operational excellence. Hybrid role involving direct customer engagement and team development. Build lasting relationships with customers and team members to achieve trusted advisor status. Drive renewals and expansion opportunities for exceptional Net Revenue Retention (NRR).

The Director of Voice & CCaaS Partnerships will develop strategic partnerships with Voice and CCaaS vendors, manage relationships, lead negotiations, and drive the integration and scaling of partnerships. They will also track performance and provide insights to senior leadership.

As an Industry Value Advisor, you will partner with clients to identify and realize the value of solutions tailored to specific industry challenges. Responsibilities include developing industry knowledge, crafting business cases, engaging clients to understand their strategic goals, and collaborating with internal teams to influence products and marketing. You will also contribute to thought leadership and support sales training efforts.

The Client Partner is responsible for driving new business growth from existing and new markets, cultivating strong customer relationships, managing P&L, leading strategic updates, participating in innovation projects, and ensuring customer satisfaction and operational excellence.

The Account Executive is responsible for acquiring new enterprise customers and managing relationships to drive revenue growth. Responsibilities include executing sales strategies, engaging with prospects, achieving sales targets, and collaborating with internal teams. This role demands strong skills in presentation and negotiation, as well as strategic account management.

The Business Analyst will support leadership and sales teams through the customer lifecycle by providing expertise in conversational AI and digital transformation. Responsibilities include developing strategic documentation, crafting presentations for executives, analyzing client needs, and implementing Conversational AI solutions.

The Director of Partner Programs and Operations at LivePerson is responsible for enhancing the partner program, ensuring successful onboarding and integration of partners, managing operational activities, monitoring performance metrics, optimizing processes, and collaborating cross-functionally to align on partnership strategies.